Office Support Supervisor - Longwood University

Job Description

The Catering Coordinator is responsible for planning, organizing, and assisting with executing catering events across Longwood University. This role serves as the primary point of contact for clients, ensuring events are delivered seamlessly—from initial inquiry through post-event follow-up—while maintaining high standards of service, presentation, and customer satisfaction. 

Job Responsibilities

Event Planning & Coordination

• Manage all aspects of catering events including meetings, conferences, student events, and university functions

• Consult with clients to determine event needs, menus, timelines, and logistics

• Create detailed event orders and communicate requirements to kitchen and service staff

• Coordinate event setup, execution, and breakdown

Client Relations

• Serve as the main liaison between clients and dining services

• Provide excellent customer service and maintain strong relationships with university departments, faculty, and external guests

• Handle special requests, dietary accommodations, and last-minute changes professionally

Operations & Execution

• Work closely with culinary and service teams to ensure accurate and timely delivery of food and services

• Oversee event staff during functions to ensure quality and consistency

• Conduct site inspections before events to ensure readiness

Administrative Duties

• Prepare catering proposals, contracts, and invoices

• Track event budgets and ensure cost control

• Maintain accurate records of bookings, payments, and client communications

• Assist with marketing catering services across campus

Compliance & Standards

• Ensure all events meet health, safety, and sanitation regulations

• Uphold university policies and dining service standards

• Maintain a clean, organized, and professional work environment

Qualifications

Education & Experience

• Bachelor’s degree in Hospitality Management, Business, or related field preferred

• 1–3 years of experience in catering, event planning, or food service coordination

Skills & Competencies

• Strong organizational and multitasking skills

• Excellent communication and interpersonal abilities

• Customer-service focused mindset

• Ability to work in a fast-paced, team-oriented environment

• Proficiency in Microsoft Office and event management software (preferred)

Work Environment & Schedule

• Flexible schedule including evenings, weekends, and holidays as needed for events

• Combination of office work and on-site event supervision

• Ability to stand for extended periods and lift up to 25–30 lbs

Preferred Attributes

• Experience in a university or institutional dining setting

• Knowledge of catering trends and menu planning

• Strong attention to detail and problem-solving skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.