Scheduling Coordinator

Description

Location: Phoenix, Arizona (4550 E Bell Rd, Suite 163, Phoenix, AZ 85032)

Schedule: Full-Time of 40 hours per week | Monday–Friday, Clinic hours are 6:30 AM – 5:15 PM | Flexible scheduled hours, no weekends, no travel

Compensation: $19-$22/per hour

About Us

At Developmental and Educational Psychological Services (DEPS), we see every child’s potential—not just their diagnosis. Our team is passionate about play-based, family-centered care that empowers kids to learn, grow, and shine. Our mission is to partner with each family, tailoring treatment plans that reflect their values, interests, and goals. At DEPS, we’re not just providing ABA therapy—we’re creating a space where children flourish, families feel supported, and clinicians thrive. Our child-led, naturalistic approach sets us apart and keeps our work deeply rewarding.

Why You’ll Love Working at DEPS

• Competitive compensation and benefits package
• Consistent weekday schedule, no weekends, evenings, or travel
• Growth opportunities with cross-discipline collaboration
• Fun, team-oriented culture (because we believe in enjoying the workday)
• Work closely with BCBAs, SLPs, and a team of creative clinicians
  
  

What You’ll Do

As a Scheduling Coordinator, you’ll be responsible for coordinating patient evaluations and on-going sessions, last minute reschedules, and any changes that arise throughout the day in a timely and efficient manner. This role ensures optimal patient flow and supports the clinical staff by maintaining an organized scheduling system. The ideal candidate is detail-oriented, customer-focused, and proficient in electronic medical record (EMR) systems.

• Schedule evaluations across services, on-going sessions, last minute reschedules, modify sessions for naps and other unanticipated events that occur throughout the day according to clinician availability and patient needs.
• Communicate with patients regarding evaluation times, on-going session schedule and any planned schedule changes
• Collaborate with applicable clinical leadership to ensure accurate and efficient scheduling.
• Handle incoming calls/emails and respond to scheduling inquiries in a courteous and professional manner.
• Reschedule and cancel appointments as needed, notifying all necessary parties.
• Confirm appointments via phone, text, or patient portals.
• Ensure compliance with HIPAA and other healthcare regulations.
  
  

Requirements

What We’re Looking For

• 1 years of experience in a medical office or healthcare setting
• 1 years’ experience with scheduling software or call center systems
• Strong communication and organizational skills
• Positive, friendly personality
• High school diploma or equivalent
• Proficiency in EMR systems (e.g., Epic, Cerner, Meditech)
• Ability to multitask and work in a fast-paced environment
• Medical terminology knowledge, preferred
• Bilingual (English/Spanish or other languages) a plus
  
  

Benefits, Perks, & Growth

• Comprehensive Health Coverage: Medical, Dental, Vision, Short Term Disability, Accident, Critical Illness, and Hospital Indemnity Coverages, plus Employer Paid Life Insurance - so you can thrive inside and outside of work
• 401(k) - to build your future while you build ours
• Paid Time Off (PTO) plus holidays – because rest fuels performance
• A workplace that values innovation, inclusion, and fun
  
  

Physical Demands

• Ability to sit, stand, and move throughout the day in a clinical setting
• Manual dexterity to use standard office equipment, with extended periods of computer and phone usage
• Occasional need to handle high call volumes and urgent scheduling changes
  
  

Apply Today

Ready to make a difference as a Scheduling Coordinator in Phoenix, AZ?

Join a supportive multidisciplinary team that’s redefining care and helping families thrive!