What are the responsibilities and job description for the Intake Coordinator – Must Have Home Health Experience position at DEPENDABLE NURSES?
Intake Coordinator – Home Health
Location: Phoenix, Arizona
Status: Full-Time in office
At Dependable Nursing, we’re more than a healthcare company — we’re a team dedicated to helping patients transition safely and confidently from hospital to home.
We are currently seeking an experienced, detail-oriented Intake Coordinator to support our Phoenix, Arizona home health operations. This role is ideal for someone who thrives in a fast-paced healthcare environment, communicates with confidence, and takes pride in accuracy, follow-through, and compassionate service.
Why This Role Matters
As an Intake Coordinator, you will be one of the first points of contact in a patient’s home health journey. Your coordination, attention to detail, and communication skills will help ensure patients receive the care, services, and support they need — when they need it.
You will serve as a key connection between hospitals, physicians, families, insurance providers, and our clinical care team.
What You’ll Do
Manage the intake process from start to finish
Collect and organize patient medical, insurance, and personal information
Coordinate with hospitals, clinics, physicians, and referral sources
Help ensure smooth transitions into home health care
Assess patient needs and match them with appropriate services, treatments, and equipment
Verify insurance coverage and assist with authorizations
Maintain accurate electronic medical records and ensure documentation is complete and compliant
Serve as a compassionate resource for patients and families throughout the intake process
What We’re Looking For
Required: Previous home health experience
Strong understanding of medical terminology and EMR systems
Experience with WellSky/Kinnser preferred
Excellent attention to detail and organizational skills
Strong communication skills with patients, families, providers, and internal teams
Ability to work independently while contributing to a supportive team environment
Flexible, adaptable, and comfortable in a fast-paced setting
Preferred Qualifications
Associate’s or Bachelor’s degree in a healthcare-related field
Experience with insurance verification and authorizations
Bilingual skills are a plus
Join Dependable Nursing and help make a lasting impact in the lives of patients receiving care where it matters most — at home.
Apply today and bring your skills to a team that truly makes a difference.
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