What are the responsibilities and job description for the Administrative Front Office Assistant position at Dependable in Home Care?
Company Description Dependable in Home Care, established in 1969, is a care registry that connects families with a pool of highly screened, qualified caregivers. The organization focuses on providing reliable in-home care options, offering families confidence and peace of mind. Caregivers are vetted through national background checks and work verification to ensure safety and quality. Dependable in Home Care is committed to trustworthy service and long-term relationships with the families it serves.
Role Description The Administrative Front Office Assistant is a 30-40 a week on-site position, based in Metairie LA.
Qualifications
- Strong interpersonal skills and the ability to communicate clearly and respectfully with families, caregivers, and team members.
- Professional phone etiquette and experience managing multi-line phone systems or high call volumes.
- Appointment scheduling skills, including calendar management and coordination of visits or meetings.
- Administrative assistance and clerical skills, such as data entry, filing, record management, and handling office correspondence.
- Attention to detail, strong organizational skills, and the ability to prioritize multiple tasks.
- Proficiency with office software (e.g., Microsoft Office or similar tools) and comfort learning new systems.
- Preferred Associate Degree or 2 years of college or higher a big plus.
- Experience in healthcare, home care, or customer service environments is beneficial.
- Reliability, discretion with confidential information, and a commitment to providing supportive services to other team members , clients and caregivers is a priority