What are the responsibilities and job description for the SUPPORT SERVICES ASSISTANT (INTERPRETER) position at Department of Rehabilitation?
This position is located in the city ofSan Jose .
This is a continuance of a previously posted advertisement. Previous applicants remain under consideration and do not need to reapply.
Under the general supervision of the Staff Services Manager I,the Support Services Assistant – Interpreter (SSA-I) performs a wide range of interpreting services as a member of a pool of interpreters, for Rehabilitation Counselors for the Deaf (RCD) and other deaf or hard of hearing employees.
*Multiple vacancies may exist.
You will find additional information about the job in the Duty Statement.
The majority of the work will take place in one of the following locations with consumers, the public, colleagues, and other stakeholders: a DOR open office setting in a cubicle environment, offsite in the community, at events and various partner locations, and/or at an approved alternate work location. The incumbent must have the ability to work in an office setting for up to 40 hours per week and remain at a workstation for extended periods while utilizing a personal computer, peripherals, and other office equipment with or without accommodation. The incumbent will be working in an office setting with both natural and artificial lighting. Strong interpersonal skills are required to interact effectively with consumers, the public, colleagues, and other stakeholders.
Permanent Intermittent employees are not allowed to work more than 1500 hours in a calendar year. The anticipated time worked will be 20 hours per week. If selected, the employee will receive an hourly compensation based on the number of hours worked.
You will find the Minimum Requirements in the Class Specification.
SUPPORT SERVICES ASSISTANT (INTERPRETER)
Job Application Package Checklist
Duty Statement
Job Code #:
JC-489077
Position #(s):
813-250-9820-XXX
Working Title:
SUPPORT SERVICES ASSISTANT (INTERPRETER)
Classification:
SUPPORT SERVICES ASSISTANT (INTERPRETER)
$4,266.00 - $5,341.00
A
Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
$4,453.00 - $5,572.00
B
Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
$4,867.00 - $6,096.00
C
Effective July 1, 2025, state employees are subject to temporary salary reductions in exchange for Personal Leave Program (PLP) accruals. For additional information please visit https://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Santa Clara County
Telework:
In Office
Job Type:
Permanent Intermittent - 1500 Hours
If you are interested in becoming a part of a diverse and inclusive workforce where talent, experience, and expertise are valued, the Department of Rehabilitation (DOR) invites you to apply for this employment opportunity.
DOR administers the largest vocational rehabilitation program in the country. We have a three-pronged mission to provide services and advocacy that assist people with disabilities to live independently, become employed and have equality in the communities in which they live and work. DOR provides consultation, counseling, and vocational rehabilitation, and works with community partners to assist the consumers we serve.
DOR is committed to recruiting and retaining a talented and skilled workforce that reflects the diversity of communities that exist in California and values fairness and inclusion. Diversity encompasses characteristics including, but not limited to, race, color, ethnicity, national origin, language, religion, age, disability, sexual orientation, gender, gender identity and expression, socioeconomic status, veteran status, criminal history, and family structures.
Our work at DOR is guided by the following core values:
We believe in the talent and potential of individuals with disabilities.
We invest in the future through creativity, ingenuity, and innovation.
We ensure our decisions and actions are informed by interested individuals and groups.
We pursue excellence through continuous improvement.
We preserve the public’s trust through compassionate and responsible provision of services.
VISION STATEMENT:
Employment, independence, and equality for all Californians with disabilities.
MISSION STATEMENT:
DOR works in partnership with consumers and other stakeholders to provide services and advocacy resulting in employment, independent living, and equality for individuals with disabilities.
People with disabilities are encouraged to apply.
Please visit our website to learn more about DOR and our mission.
The position(s) require(s) fluency in the American Sign Language language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired.
If mailing in an application, include JC# 489077 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job.
Employment Application (STD.678):
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered.
This position requires the applicant to be bilingual in ASL.
Please write your SOQ answer to address each of the following 3 SOQs in numerical order :
Describe your experience providing sign language interpretation in settings involving individuals with diverse communication needs, a situation where you adapted your interpreting style to meet the needs of the audience. What adjustments did you make and what was the outcome?
Explain how you apply the NAD-RID Code of Professional Conduct in your work, particularly in situations involving confidentiality and impartiality.
Describe a time when you had to interpret technical or unfamiliar terms. How did you ensure accuracy and clarity for all parties involved?
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect;
Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails;
Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations;
High level of organizational skills and office equipment and processes proficiency;
Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio
Knowledge of department's mission and goals;
Experience communicating with and providing information regarding DOR services to applicants and consumers
Salary : $51,192 - $73,152
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