What are the responsibilities and job description for the Office Specialist 2 position at Department of Human Services?
Initial Posting Date:
09/29/2025
Application Deadline:
10/07/2025
Agency:
Department of Human Services
Salary Range:
$3,429 - $4,622
Position Type:
Employee
Position Title:
Office Specialist 2
Job Description:
The
Oregon Department of Human Services
is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star
and our vision for a positive RiSE organizational culture
that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Do you have a passion for human services and a desire to contribute to the welfare of children and families? We are seeking an Office Specialist 2 to join our team. Your organizational expertise and commitment to helping others will be crucial in supporting our mission. Apply today to be a key part of our effort to promote child safety and family well-being!
Summary of Duties
As an Office Specialist 2, you will:
- Provide administrative support to caseworkers and supervisors.
- Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.
- Ensure compliance with laws, rules, and policies regarding payments, documents, and information.
- Handle administrative tasks including data entry, case management tasks, and record-keeping.
- Adapt to changes as needed by supporting various areas of Child Welfare.
- Support occasional transportation of children and families as needed.
Minimum Qualifications
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or
- An associate degree in any field. Or
- An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
- Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.
- Experience communicating clearly and precisely through different platforms (examples: cell phone, email, in person, Microsoft Teams).
- Experience handling confidential information (example: credit card information; employment information, medical records, etc.).
- Experience providing customer service that is present, engaging, embodies a positive approach, and consistently exceeds customer expectations.
- Experience working successfully both with a team and independently, while managing your time and adapting to changes.
Working Conditions
- Work will take place in offices, participants' homes, and various community sites.
- Some travel may be required to transport children and families.
- The work schedule is Monday to Friday, 8 am to 5 pm PT, with possible fluctuations based on service needs.
- You may work with individuals experiencing trauma or crisis, some who may have difficulty managing their emotions.
- Quick decision-making may be necessary to ensure the safety of yourself and others.
Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
- Your application materials are used to determine your starting salary range. Please ensure that all education and experience you would like considered are included in your application materials. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
- Artificial Intelligence (AI) Usage: The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Background Checks and Requirements
- If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.Additional background check information.
- The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
- Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
- A valid driver’s license and acceptable driving record are required for this position.
Benefits
- ODHS Employee Resource Groupcommunities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazingbenefits package.
- Possible eligibility for thePublic Service Loan Forgiveness Program.
Employment Preference
Veterans’ preference
- Veterans’ preference information.
- How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
General Information
- This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
- This recruitment may be used to fill future vacancies in the same classification.
Contact Information
Please contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), and application or Job-specific questions.
Please include the job requisition number: REQ-187827.
- Recruiter: Amanda Alvarado.
- Email: AMANDA.K.ALVARADO@odhs.oregon.gov
- Phone (call or text): 541-709-8695.
