What are the responsibilities and job description for the On-Site Watchguard/Aruba Specialist position at Pacific Office Automation?
Watchguard/Aruba Specialist
Locations: Beaverton, OR or Phoenix, AZ
About Pacific Office Automation
Pacific Office Automation (POA) is the largest independently owned document imaging and office technology dealer in the U.S. Since 1976, we’ve expanded to over 30 branches across 11 western states, building trusted partnerships with manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.
We offer a supportive, growth-oriented environment with great benefits and a team culture where every voice is valued. POA is committed to long-term employee development through training, mentorship, and career advancement.
Position Overview
We’re seeking an experienced Watchguard/Aruba Specialist to join our team in Beaverton, OR or Phoenix, AZ. This role is responsible for implementing and troubleshooting customer network infrastructure, often as part of our Unified Communications solutions. The ideal candidate combines technical expertise with strong customer service and team collaboration skills.
Key Responsibilities
Pacific Office Automation is proud to be an Equal Opportunity Employer. We welcome candidates from all backgrounds and celebrate the diversity that strengthens our teams.
Locations: Beaverton, OR or Phoenix, AZ
About Pacific Office Automation
Pacific Office Automation (POA) is the largest independently owned document imaging and office technology dealer in the U.S. Since 1976, we’ve expanded to over 30 branches across 11 western states, building trusted partnerships with manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.
We offer a supportive, growth-oriented environment with great benefits and a team culture where every voice is valued. POA is committed to long-term employee development through training, mentorship, and career advancement.
Position Overview
We’re seeking an experienced Watchguard/Aruba Specialist to join our team in Beaverton, OR or Phoenix, AZ. This role is responsible for implementing and troubleshooting customer network infrastructure, often as part of our Unified Communications solutions. The ideal candidate combines technical expertise with strong customer service and team collaboration skills.
Key Responsibilities
- Collaborate with sales to design tailored network solutions
- Implement and support routers, switches, firewalls, and wireless systems
- Perform site surveys, create proof-of-concept environments, and support virtual labs
- Maintain internal network infrastructure
- Document post-installation work and manage service tickets
- Travel occasionally within the West Coast
- Other duties as assigned
- Ability to travel regionally
- Experience installing and supporting routers, switches, and firewalls
- Understanding of low-voltage cabling (Cat5e/Cat6)
- Proficiency with protocols and tools (LLDP/CDP, VLANs, QoS, SIP trunking, VPNs, Wireshark)
- Experience with Watchguard required
- CCNA or equivalent certification required
- 3 years in a similar networking role
- Strong communication and teamwork skills
- Experience with SonicWall, Fortinet, Ruckus, Aruba, Adtran, or Palo Alto
- Network security certifications (CCSP, CISSP)
- Knowledge of Next-Gen/UTM firewall technologies
- Career growth and advancement into leadership roles
- Supportive, team-based environment
- Medical, dental, vision, and life insurance
- PTO, vacation, and sick leave
- 401(k) with company match
- FSA/HSA programs
Pacific Office Automation is proud to be an Equal Opportunity Employer. We welcome candidates from all backgrounds and celebrate the diversity that strengthens our teams.
