Child Care Eligibility Interviewer (ECECD #10117192)

Posting Details

VISION: All New Mexico families and young children are thriving

MISSION: Optimize the health, development, education, and well-being of babies, toddlers, and preschoolers through a family-driven, equitable, community-based system of high-quality prenatal and early childhood programs and services.

The Early Childhood Education and Care Department was established on July 1, 2020. The Department's aim is to create a more cohesive, equitable, and effective early childhood system in New Mexico. That means coordinating a continuum of programs from prenatal to five and ensuring that families in every corner of the state can access the services they need.

Interviews are anticipated to be conducted within two weeks of closing date.

Why does the job exist?

This position is required to interview clients to assess the need for care and determine eligibility for childcare assistance programs while independently managing a caseload. This position provides case management to families throughout the eligibility period in making referrals to other early childhood services, community resources or state agencies. This position will guide families in selecting high-quality, early learning programs for their children and is responsible for approving appropriate childcare placements and processing payments and other financial transactions for childcare providers. In addition, this position will provide training to clients and providers regarding policy and procedures related to the childcare assistance program.

How does it get done?

This role requires analyzing and assessing documents related to employment, education, income, household composition, and other eligibility factors, and implementing these according to policy. The position also involves calculating income and evaluating it in accordance with federal and state guidelines. It is a high-volume, fast-paced position that demands extensive use of computers and databases.

Who are the customers?

Children, families and childcare providers.

Ideal Candidate

The ideal candidate should possess experience in eligibility determination, interviewing, case management, and clerical tasks within social services or public assistance programs.

Minimum Qualification

High School diploma or Equivalent and one (1) year of women, infant, and children (WIC) experience, customer service, office administration, or government assistance programs such as welfare, unemployment benefits, social security benefits and/or public housing. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive phone and personal computer usage. Direct client interaction and some travel may be required.

Supplemental Information

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Agency Contact Information: Racheal Vasquez (505) 841-4882 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Salary : $37,752 - $56,628