What are the responsibilities and job description for the PROGRAM TECHNICIAN II position at Department of Consumer Affairs?
This is a limited term position, it may be extended up to 24 months and/or become permanent.
Under the general supervision of the Supervising Program Technician II (SPT II), the Program Technician II (PT II) is responsible for providing telephone and face-to-face information in the Executive Division’s Public Affairs and Information Office, Public Counter Unit at the CSLB to licensees, consumers, applicants, and control agencies.
In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
Please let us know how you heard about our position by taking this brief survey.
https://forms.office.com/g/ZDz01HNTGG
CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.
You will find additional information about the job in the Duty Statement.
Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.
Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.