Demo

Contract Technician

Department of Administration
Wake, NC Full Time
POSTED ON 5/13/2026
AVAILABLE BEFORE 5/16/2026

Agency

Dept of Administration

Division

Administration

Job Classification Title

Contracts Technician (S)

Position Number

65011760

Grade

NC12

About Us

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved.

Description of Work

The primary purpose of this position is to develop and administer roughly 26 janitorial contracts for cleaning services in 80 state buildings totaling approximately 2 million square feet. This position assists the DOA Purchasing Officer in the development and preparation of specifications, requests for proposals, invitations for bids, and in the development of solicitations. Post Award responsibilities make up a large portion of what is performed daily to include administering the contract, quality assurance, manage subcontracts, manage changes in contract, approving invoices, and closing out contracts (As defined by National Contract Management Association – NCMA Outline of Competencies). This position is also responsible for development of quality assurance inspection programs and procedures, and the planning/scheduling of major maintenance services (stripping, waxing, carpet cleaning, etc.). This position serves as the primary customer liaison with facility managers, building coordinators, and building occupants to resolve complaints/problems and to schedule major maintenance services. This position also plans, directs, reviews, and evaluates the work of 4 subordinates.

KEY RESPONSIBILITIES:
•Contract Management – Reviews and provides guidance in the preparation of janitorial service/special services contracts and amendments; create Statement of Work for each building and verify that all contractual clauses are included in documents; manage all options and renewals of agreements.
•Contract Administration - Manage vendor performance in relation to contractual agreements; ensure compliance with terms and conditions of contracts; track all payments to vendors; coordinate and confer with DOA-Purchasing Officer on contractual items; schedule all contract required maintenance.
•Maintains contract files and records, prepares status reports, schedules and leads contract required vendor meetings; process payments and reconcile differences with Fiscal.
•Prepares all vendor communications and reports; develops, retains, and updates databases and vendor performance metrics.

Knowledge Skills and Abilities/Management Preferences

This posting will close at 11:59pm the night before the end date.

MAX SALARY FOR THIS POSITION IS: $56,021

Recruitment Range: $47,703-$56,021

NOTE: "See Resume" is not acceptable to show work history.

  • Basic knowledge of contracts

  • Ability to compose general, routine documents and correspondence

  • Ability to gather and present technical information in oral and written form

  • Ability to understand and process technical data as related to contracts specifications

MANAGEMENT PREFERENCES:

  • North Carolina Contract Manager (NCCM) through North Carolina Procurement Academy

SUPPLEMENTAL AND CONTACT INFORMATION:

** PLEASE SUBMIT YOUR APPLICATION ON-LINE USING THIS WEBSITE **

All applicants must complete and submit a state application for employment using the new Workday Online Job Application System for the State of North Carolina. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes (including Text Resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted. Other attachments (except a DD-214 copy) will also be accepted but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 (Form 4) or discharge orders if they wish to obtain veterans preference.  Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status". It is not necessary to contact the Human Resources Office to check the status of an application. If there are any questions about this posting, other than your application status, please contact the DOA Human Resources Office.

Employment Incentives with NC State Government

We value our employees and offer a variety of competitive and family-friendly benefits including:

  • 12 annual paid holidays

  • Health Insurance and Supplemental Benefits including Dental and Vision.

  • NC State Retirement Plan

Click more about employee perks and benefits at https://oshr.nc.gov/state-employee-resources/benefits.
Contact NCDOA and follow us on social media at https://ncadmin.nc.gov/contact.

**Find tips on How to Apply and learn more about our agency here:  Join Our Team | NC DOA**
 

CONTACT INFORMATION
NC Department of Administration

Human Resources Management Office
Attn: Human Resources Specialist
325 N Salisbury Street
Raleigh, NC  27699-1322
Phone: 984-236-0040

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in Business or a closely related field from an appropriately accredited institution or an equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Lauren Michelle Scott

Recruiter Email:

LAUREN.M.SCOTT@DOA.NC.GOV

Salary : $47,703 - $56,021

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