Senior Manager, Multi-Disciplinary Operations

We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary

Under minimal supervision oversees strategic oversight, administration, and management of operational programs. Leads an operational team of managers by establishing goals, including team expectations and influence of team performance. Ensures programs operation in accordance with client service levels, compliance requirements, and operational efficiency. Works closely with cross functional areas on business initiatives and offering creative solutions to expand services and meet operational objectives.

Essential Functions:

• Leads clinical, financial, operational, strategic and business services. (15%)
• Drives operational initiatives while using visual management to measure change in metrics. (15%)
• Manages contracts and contract relationships with customers/clients and vendors. (10%)
• Responsible for establishing reasonable qualifications for each position and to assure that staff members are competent to perform their duties. (10%)
• Engaged in marketing of services to internal and external clients, customers and stakeholder partners. (10%)
• Directs, monitors and improves clinic processes. (10%)
• Directs financial management of the division. Develops annual operational and capital budgets and ensures that the department operates within prescribed budgetary parameters. Reviews and approves all invoices for equipment, supplies and other resources. Maintains the department charge master including updates on pricing changes and CPT coding. (10%)
• Serves as the division liaison for clients and customers. Working closely to maintain and enhance the relationship with all partners. (10%)
• Responsible for strategic planning, business plan development, pursuit of new opportunities, forecasting and goal setting. (10%)

Education:

• Bachelor's degree in Nursing, Health Care Administration, Hospital Administration, Business Administration, Engineering, Industrial Engineering, Management Engineering or Public Administration or a related field required.
• Masters Degree preferred.

Work Experience:

• 7-9 years of administrative or project management experience required.
• Three years of administrative or professional management experience related to planning and development, operational objectives, HR, business forecasting, budget development, financial modeling/forecasting, and marketing required.

Knowledge, Skills and Abilities:

• Knowledge of regulatory compliance requirements.
• Highly skilled in budget preparation/financial analysis, decision making regarding operational metrics, assist with research design planning, and analyzing and generating quality improvement reports.
• Ability to work independently as well as collaboratively with other internal and external team members to ensure timelines are met.
• Ability to act as a resource to staff for operational and administrative questions.
• Able to effectively recruit, develop, and retain staff.
• Knowledge of personnel management, management of budgets, strategic planning involving collaboration with outside agencies (city and state) or other business entities.
• Ability to communicate and maintain effective relationships with staff, administration, and other departments.
• Knowledge and problem solving process.
• Extraordinary emotional intelligence and quotient, professional communications, interpersonal skills and ability to build genuine trust relationships throughout the organization and beyond.
• Able to lead, manage, advise, mentor, direct and evaluate employees with grace, fairness, and accountability.
• Requires strong organizational skills to set priorities and ability to work with high degree of accuracy and attention to details while responding to tight deadlines and multiple priorities and demands.
• Knowledge, experience, passion, understanding and acumen for Lean, employee engagement initiatives, culture change, data-driven decision-making, and leadership management system.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future - with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you're joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado's primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.