Support Specialist II- Dental School Based Clinics

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Job Summary
Under general supervision, performs a variety of program coordination duties for the Mobile Dental Sealant and Screening Program including; but not limited to: coordinating school schedules and follow-up within the Denver Public School (DPS) system, administering consent packets to DPS schools, assisting with classroom presentations, dropping off and picking up mobile dental equipment, ordering supplies for the program, assisting with back-end patient registration and insurance verification (Medicaid and CHP ).

Essential Duties and Responsibilities

1). Program Coordination

• Completes all school coordination tasks to assure smooth operations of program

• Scheduling schools for dental sealant service week(s)

Administering consent packets to schools in multiple rounds

• Working closely with DPS Staff to ensure service week is successful

• School outreach

• Attending school- registration events

• When hygienists are unavailable, completing classroom presentations

• Completing post service week follow-up with schools

• Dropping off and picking up mobile dental equipment

• Consistent communication with schools and program staff
  

2) Clerical Support and Admin Duties

• Accurate patient registration and insurance verification (Medicaid and CHP only) AFTER patients have been seen in the program (no direct patient contact)

• Ordering supplies for the program

• Preparing and printing patient packets for service week (student schedules, class roster, writing passes, attaching consent and report card home)
• Timely updating of all pertinent patient record demographic information
• Telephone answering of program phone
• Collecting consent and HIPPA paperwork and sending to Health Information Management for scanning into patient record
• Assisting with the School-based Health Center (SBHC) SOHP referral workqueue
May be requested to deliver supplies and equipment for the SBHC SOHP program

3). Frequent operation of the dental sealant vehicles

• Bring Vehicles to engineering for maintenance as needed
• Fuels vehicles according to Denver Health Policy
Maintain vehicle cleanliness

4), Other duties as assigned

Education :

Work Experience :

Licenses :

Knowledge, Skills and Abilities :

• Knowledge of medical terminology.
• Telephone and computer and system skills.
• Organization and communication skills.
• Ability to demonstrate professional work behavior by following guidelines established by policies and procedures.
• Ability to multitask.
• Ability to work independently and with others.
• Ability to troubleshoot and solve problems within limits of established policies, procedures, or instructions.
• Proficient in Microsoft Office Suite
• Knowledge of word processing and data entry systems.
• Proficient in the Learning Management System, Cornerstone
• Proficient in Sharepoint.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer free student loan coaching and assistance navigating the PSLF program
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.