HR Designee/Intake

• Position is Located at GMC Hospice Care 1 N. Indian Hill Blvd., Ste. 205 Claremont, CA 91711

Job Summary: Entry Level

This dual-role position is responsible for executing Human Resources policies, programs, and practices while also coordinating all aspects of the patient intake and referral process. The HR & Intake Coordinator ensures compliance with state and federal employment and healthcare regulations, manages recruitment and onboarding processes, oversees personnel file compliance, and serves as a liaison between employees and management. Additionally, the position coordinates patient referrals, insurance verification, authorization processes, and maintains positive relationships with referral sources to ensure timely and compliant patient admissions.

Essential Functions – Human Resources

• Ensure compliance with federal and state employment laws and company policies.
• Develop and execute recruitment plans; screen applicants; conduct background checks; coordinate onboarding and orientation.
• Maintain complete and compliant personnel files, licenses, certifications, and employee records.
• Implement and administer employee benefit programs and serve as liaison with benefit providers.
• Track professional licenses and credentials in compliance with state law.
• Administer performance evaluation systems including 90day and annual reviews.
• Process leaves of absence and coordinate with payroll.
• Manage terminations, exit interviews, COBRA notifications, and final pay compliance.
• Document and report workplace injuries and illnesses; promote workplace safety.
• Maintain confidentiality of employee information.
• Serve as liaison between employees and management to address concerns.
• Design and implement staff development and training initiatives.

Essential Functions – Intake Coordination

• Coordinate all daily patient referral and intake operations.
• Ensure compliance with state, federal, and home health regulatory requirements.
• Receive and process patient referrals and inquiries.
• Verify insurance eligibility and manage authorization processes.
• Maintain and update admissions logs and agency database systems.
• Coordinate admission status with Director of Patient Care Services.
• Establish and maintain relationships with referral sources.
• Negotiate service pricing with insurance case managers within established parameters.
• Assist in strategic planning by identifying opportunities for service improvement.
• Maintain working knowledge of community resources and provide liaison services as needed.

Physical Requirements

Typical office environment – no unusual exposures.

Prolonged computer use requiring attention to ergonomics.

May occasionally lift or carry boxes or materials up to 30 lbs.