What are the responsibilities and job description for the Office Manager position at Dentrust Optimized Care Solutions?
Lead with Excellence: Shape the Future of Dental Care as Our Office Manager!
Are you ready to take the next step in your career and lead a high-performing team in a modern, patient-focused environment? Join our dynamic private practice where you’ll play a key role in delivering comprehensive, high-quality dental care—backed by the support of a growing, globally recognized organization.
This is more than just a management role—it's your opportunity to become the face of a thriving practice, collaborate with top-tier dental professionals, and lead with impact.
What You’ll Do:
As the Office Manager, you'll ensure smooth daily operations while cultivating a positive, high-performance culture within the practice. Your leadership will directly influence patient satisfaction, team morale, and business success.
Key Responsibilities:
- Build and maintain a positive, team-oriented office culture that supports staff retention and development.
- Align the practice with company values, standards, and operational best practices.
- Lead, train, coach, and mentor team members to maximize individual and team potential.
- Analyze business metrics to drive revenue growth, manage expenses, and achieve monthly targets.
- Identify areas for improvement using data insights and implement effective performance strategies.
- Address patient and staff concerns promptly with clear, compassionate conflict resolution.
- Deliver weekly performance updates and improvement plans to the Area Manager.
- Ensure compliance with company policies, industry regulations, and safety standards.
- Uphold a polished, professional office environment, including appearance and cleanliness.
Requirements:
- 2 years of dental office management or healthcare leadership experience required
- Strong knowledge of dental office operations, insurance processes, and patient scheduling systems
- Experience managing budgets, controlling expenses, and meeting revenue goals
- Proficient in conflict resolution, problem-solving, and fostering a positive workplace culture
- Familiarity with HIPAA, OSHA, and other relevant regulatory requirements
- Comfortable working full-time hours including some Saturdays
DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.