Dental Office Coordinator - $25-$30/hour

Overview

Dentistry of Fishers is seeking an organized, proactive Dental Office Coordinator to oversee the day-to-day operations of our dental practice. In this key role, you’ll ensure smooth administrative workflows, support staff coordination, and manage patient relations and accounts receivable. This role has a strong focus on office organization and accounts receivable management.

Compensation

We offer a competitive salary based on experience, in the range of $50,000–$60,000 per year (~$25–$30/hour), along with monthly and quarterly performance bonuses.

Key Responsibilities

Practice Operations

• Oversee daily front-office operations: managing accounts receivable, assisting with phone systems, appointment scheduling, patient check-in/out, filing, and office supply management.
• Maintain a clean, organized, and welcoming environment for patients and staff.
• Update and enforce office policies; coordinate with IT as needed.
• Support the doctor with insurance credentialing and related administrative tasks.

Staff Leadership & Training

• Supervise and assign responsibilities to front-office staff, including receptionists, insurance clerks, and treatment coordinators.
• Lead recruitment, onboarding, and training efforts; organize CE and compliance training (HIPAA, OSHA, etc.).
• Conduct performance evaluations and resolve personnel concerns.

Patient & Insurance Workflow

• Manage patient billing, collections, and financial account communications.
• Oversee insurance verification, claims submission, and follow-ups on denials.
• Discuss treatment plans, financial options, and office policies with patients.

Compliance & Regulations

• Ensure compliance with HIPAA, OSHA, and state/federal regulations.
• Coordinate staff training and maintain compliance records.
• Contribute to office policy development and contingency planning.

Marketing & Patient Experience

• Assist in managing social media, online reviews, and educational/promotional materials.
• Support community outreach and monitor patient satisfaction initiatives.

Finance & Budgeting

• Assist with budgeting, expense tracking, and cost control.
• Maintain supply inventory, process invoices, and place supply orders.

Qualifications

Education & Experience

• High school diploma or GED required; associate degree or some college preferred.
• 2–5 years of dental office experience, including front-desk and insurance operations.
• Prior management experience preferred.

Skills

• Proficiency in dental software (e.g., Dentrix, Eaglesoft); Dentrix preferred.
• Strong interpersonal and communication skills; able to resolve patient concerns professionally.
• Highly organized with attention to detail and problem-solving ability.
• Experience with staff management, scheduling, and workflow optimization.

Personal Attributes

• Customer-focused team player with a professional demeanor.
• Self-starter who can adapt in a fast-paced environment.
• Committed to creating a patient-centered, efficient clinic experience.

Why Join Dentistry of Fishers?

• Be a key leader shaping our practice’s patient experience and operational success.
• Competitive pay and benefits that match or exceed industry standards.
• Opportunities for professional growth and community involvement.
• Work with a highly trained and experienced team in a modern, state-of-the-art facility.

Skills:

• General Practice
• Claims/Appeals
• Insurance
• Management Experience
• Scheduling
• PPO
• Dentrix
• Orthodontic
• Cosmetic

Benefits:

• Dental
• 401k
• PTO
• Bonuses

Compensation:

• $25-$30/hour