What are the responsibilities and job description for the Front Office Coordinator position at Dental Staffing Solutions?
```Overview:
We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team. Hours are Monday-Thursday. As the Front Office Coordinator, you will be responsible for overseeing the daily operations of our front desk and ensuring excellent customer service. This is a key role in our organization, as you will be the first point of contact for our patients and visitors. If you have strong organizational skills, excellent communication abilities, and a passion for providing exceptional customer service, we would love to hear from you.
Duties:
- Manage the front desk operations, including greeting patients/visitors, answering phone calls, and responding to emails
- Coordinate and maintain appointments and meetings, ensuring schedules are properly managed for the Doctor and Hygiene
- Confirm all appointments 48 hours in advance
- Maintain a short call list for last minute cancellations to avoid gaps in the schedule
- Perform proofreading tasks to ensure accuracy of statements, email correspondence and documents
- Provide support to dental team and assist with office tasks as needed
- Coordinate referrals and lab cases
- Efficient with over the counter collections on date of service
- Maintain a clean and organized front office area, reception area and patient restroom.
-Order and maintain office supplies necessary to perform duties.
Experience:
- Previous experience in a front office management/scheduling role is preferred
- Strong computer literacy, including proficiency in practice management/office software and professional email etiquette
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in all office communication
- Knowledge of dental office procedures is beneficial but not required
If you are a motivated individual with exceptional organizational skills and a passion for providing outstanding customer service, we encourage you to apply for the position of Front Office Coordinator. Join our team and contribute to creating a positive experience for our patients.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $18 - $23