Practice Manager

Dental Oral Surgery is seeking a motivated, hands-on Practice Manager to oversee daily operations at our growing oral surgery practice. This is more than a traditional office manager role. We're looking for a leader who can develop a high-performing team, create an exceptional patient experience, and drive operational and financial success.

Our Practice Managers lead by example, working alongside their team to support patient care, improve efficiency, and build a positive workplace culture.

Key ResponsibilitiesLeadership & Team Development

• Lead, coach, and develop front office and clinical support staff
• Foster a culture of accountability, teamwork, and excellent patient care
• Conduct performance evaluations and provide ongoing coaching
• Participate in recruiting, hiring, and employee development
• Manage employee scheduling, attendance, and performance issues

Operations Management

• Oversee day-to-day practice operations
• Ensure smooth patient flow from check-in through discharge
• Partner with providers to maximize schedule utilization and patient access
• Implement company initiatives and operational improvements
• Maintain staffing efficiency and operational excellence

Treatment Coordination

• Present treatment plans and explain financial responsibilities
• Review insurance benefits and financing options
• Assist patients with scheduling recommended treatment
• Support providers in improving treatment acceptance and case conversion

Compliance & Administrative Oversight

• Ensure compliance with OSHA, HIPAA, and company policies
• Manage petty cash, deposits, reporting, and operational controls
• Oversee biopsy tracking and documentation
• Support inventory management and quality initiatives

Qualifications:
Required

• 3 years of healthcare or dental leadership experience
• Experience managing teams in a fast-paced healthcare setting
• Strong leadership, coaching, and conflict resolution skills
• Excellent communication and organizational abilities
• Proficiency with Microsoft Office and practice management software

Preferred

• Oral surgery, dental, OMS, or specialty healthcare experience
• Treatment coordination experience
• Knowledge of dental insurance
• Experience with Dentrix Ascend or similar software

Compensation & Benefits

• $27.00-$30.00 per hour (based on experience)
• Annual performance bonus up to $5,000
• Paid Time Off
• Paid Holidays
• Health Insurance
• 401(k)
• Leadership development and training opportunities

What Success Looks Like

• Strong, engaged, and accountable team
• Improved patient experience and treatment acceptance
• Reduced employee turnover
• Excellent compliance and operational performance
• Continued practice growth and achievement of key business goals

Pay: $27.00 - $30.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Professional development assistance

Experience:

• Healthcare management: 3 years (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Middletown, NY 10940 (Required)

Work Location: In person

Salary : $27 - $30