What are the responsibilities and job description for the Customer Service Administrative Assistant position at Dental Health Products, Inc.?
Company Overview
Dental Health Products, Inc. (DHP) is a well-established, family-owned dental supply and equipment dealer with over 35 years of experience. Operating across multiple locations and distribution centers, DHP is dedicated to providing personalized and timely solutions to our customers, supported by a team of highly responsive professionals committed to exceeding customer expectations.
Job Summary
We are seeking a proactive and detail-oriented Customer Service Administrative Assistant to join our dynamic team. The ideal candidate will possess strong organizational and communication skills, with the ability to manage multiple administrative tasks efficiently. This role offers an opportunity to support daily office operations, support our marketplace platforms, and contribute to a positive work environment through exceptional customer service and administrative expertise.
Responsibilities
- Manage multi-line phone systems, directing calls accurately and efficiently while maintaining excellent phone etiquette.
- Manage company marketplace platforms.
- Perform data entry and maintain accurate records using Microsoft Word and Excel.
- Work with Database team on daily updates such as discounts, emails and entering new prospects or customers
- Maintain office supplies inventory and oversee general clerical duties to ensure smooth daily operations.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills with an emphasis on phone etiquette.
- This position offers an engaging work environment where your organizational talents and customer service skills will directly contribute to our company's success.
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $16 - $18