What are the responsibilities and job description for the Front Office Scheduling Coordinator position at Dental Arts of Bixby?
Do you have a passion for helping people smile?? :)
Scheduling Coordinator Job Description
The Scheduling Coordinator is responsible for maintaining an organized schedule while creating a positive experience for patients and supporting overall office operations. This role focuses on contacting existing patients, reactivating unscheduled treatment and overdue appointments, assisting with incoming calls, and helping ensure the office runs efficiently.
Primary Responsibilities:
- Contact existing patients to schedule overdue appointments, continuing care visits, treatment appointments, and unscheduled treatment needs
- Reactivate patients and maintain communication to help improve patient retention and schedule utilization
- Answer incoming phone calls professionally and provide exceptional customer service
- Assist patients with scheduling, appointment changes, and general questions
- Confirm appointments and help maintain a productive, efficient schedule
- Communicate effectively with doctors, hygienists, treatment coordinators, and other team members
- Assist with front office duties and support office operations as needed
- Help fill open schedule time and reduce gaps in the schedule
- Maintain accurate patient information and documentation within practice software
- Provide support for additional office needs and tasks as assigned
Qualifications:
- Strong communication and phone skills
- Positive attitude and professional demeanor
- Ability to multitask and work in a fast-paced environment
- Strong organizational skills and attention to detail
- Dental office experience preferred but not required
- Experience with scheduling software and patient management systems preferred
Success in this Role:
Success is measured by patient reactivation, schedule efficiency, strong patient communication, teamwork, and contributing to a positive office culture and patient experience.
Job Type: Full-time
Salary: $15.00 to $25.00 hour
Work Remotely
- No
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $25