What are the responsibilities and job description for the Quality Engineer 1 position at DENSO?
Job Description
Key Responsibilities
Annual Salary: $70,000 - $88,000
Key Responsibilities
- Own end-to-end management of zero-mile claims from notification through closure.
- Lead immediate containment actions to prevent further outflow at OEM and internal facilities.
- Perform data-driven validation of claims, including returned part analysis and NTF assessments.
- Lead structured root cause analysis and corrective action development.
- Coordinate cross-functional teams to implement and verify countermeasures.
- Act as primary OEM interface for zero-mile claim discussions, audits, and follow-up.
- Support claim disputes and cost reduction through technical justification.
- Track and report claim trends, recurrence risk, and countermeasure effectiveness.
- Drive prevention activities and deploy lessons learned (Yokoten).
- Bachelor’s degree in engineering or related discipline.
- 3 years of Quality Engineering experience in automotive manufacturing.
- Experience managing zero-mile or customer warranty claims.
- Strong knowledge of IATF 16949, OEM requirements, and problem-solving methodologies.
- Strong cross-functional leadership and customer communication skills.
- Multi-OEM support experience (Honda, Toyota, Subaru GM, Ford, Stellantis).
- Experience with OEM scorecards, and claim dispute processes.
- New model launch or process change quality risk experience.
- Zero-mile claim volume and recurrence rate.
- OEM response timeliness.
- Claim dispute success rate.
- Corrective action closure effectiveness.
- OEM quality scorecard performance.
- Medical, Dental, Vision, Prescription Drug plans
- 401K with 4% Company Match
- Vacation/PTO and 13 Paid Holidays
- Bonus Program
- FSA/HSA and Dependent Care Programs
- Company provided Life, Disability, ADD and Business Travel Insurance
- Various No Cost Wellness & Chronic Condition Management Programs
- Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
- Tuition Reimbursement
- Career Development and Ongoing Training
- Employee Assistance Program
- Employee Spotlight and Recognition Program
- Volunteer Opportunities
- Onsite Fitness Center (vary by location)
- Cafeteria and food markets (vary by location)
- Onsite Health Clinic and Pharmacy (vary by location)
Annual Salary: $70,000 - $88,000
Salary : $70,000 - $88,000