What are the responsibilities and job description for the Information Technology Support Engineer position at DensityAI?
What will you do:
- Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation.
- Use and develop AI-assisted tool flows to accelerate support workflows and self-service.
What we're looking for:
- Strong fundamentals in macOS, Windows, and Linux endpoint support
- 1 years of IT support, helpdesk, or sysadmin experience (internships count)
- Hands-on with identity providers (Entra ID, Okta, Google Workspace, or equivalent) and SSO / MFA flows
- Comfort with shell scripting, basic networking, and command-line troubleshooting
- (Optional) Endpoint management (Intune, Jamf), Ansible / scripting automation, helpdesk-ticketing tooling, or experience supporting an engineering team
Base salary: $100k – $150k USD per year, depending on experience and qualifications. Final offers depend on level, location, and skills relevant to the role.
Additional compensation: equity grant per company guidelines; medical / dental / vision; 401(k); standard PTO. Discussed in detail during the interview.
Visa Sponsorship
DensityAI sponsors qualified and exceptional candidates for employment-based visas. Work authorization is required at start.
Equal Opportunity
DensityAI is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religious creed, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age (40 ), sexual orientation, military or veteran status, pregnancy, or any other status protected by law. We comply with the California CROWN Act and provide reasonable accommodations on request.
Salary : $100,000 - $150,000