What are the responsibilities and job description for the AR Clerk/Receptionist position at Dennis Food Service?
Job Overview
We are seeking a dependable, organized, and customer-focused AR Clerk / Receptionist to join our team. This position combines front-desk customer service with daily Accounts Receivable and administrative responsibilities.
As a key point of contact for customers, drivers, sales personnel, vendors, and visitors, you will help ensure a welcoming and professional experience while supporting accurate and timely financial transactions.
The ideal candidate is friendly, professional, detail-oriented, and comfortable multitasking in a fast-paced environment.
Key Responsibilities
- Process and post customer payments and approved credits.
- Research customer accounts, invoices, payment history, and account discrepancies.
- Assist customers with questions regarding accounts, balances, invoices, and payments.
- Answer and direct calls on a multi-line phone system.
- Greet and assist customers, visitors, vendors, and drivers.
- Support Will Call customers with order pickups, invoices, payments, and general questions.
- Key orders for established customers and process applicable payments.
- Coordinate with the Warehouse/Will Call team to provide accurate, timely service.
- Assist with customer issues by working with other departments to find solutions.
- Maintain accurate customer account information and documentation.
- Complete daily cash drawer reconciliation.
- Maintain a clean, organized, and professional reception area.
- Provide general administrative support and perform other duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous experience in Accounts Receivable, cash handling, customer service, reception, or a similar office environment preferred.
- Accounting, business administration, or related education/experience is a plus.
- Strong customer service and communication skills.
- Excellent attention to detail and accuracy.
- Strong organizational, multitasking, and problem-solving abilities.
- Comfortable handling cash, payments, and confidential information.
- Basic computer skills and ability to learn company software and systems.
- Dependable, punctual, self-motivated, and professional.
- Ability to exercise good judgment and maintain confidentiality.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
Why Join Us?
This is an excellent opportunity for someone who enjoys working with people while also using their organizational and accounting skills. If you are dependable, detail-oriented, and thrive in a busy, customer-focused environment, we'd love to hear from you!
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Work Location: In person
Salary : $20 - $23