What are the responsibilities and job description for the Office Receptionist position at Denise Wright Licensed Behavior Analyst PLLC?
Job Summary:
The Part-Time Office Assistant provides administrative and clerical support to ensure the efficient operation of the therapy office. This role involves handling patient inquiries, managing appointments, maintaining medical records, and assisting healthcare professionals with day-to-day administrative tasks while ensuring confidentiality and compliance with healthcare regulations.
Key Responsibilities:
- Greet patients and visitors in a professional and friendly manner.
- Schedule and confirm patient appointments and manage the appointment calendar.
- Schedule and assign staff when a shortage occurs.
- Answer phone calls, emails, and other correspondence, providing information or directing inquiries appropriately.
- Prepare and process patient documentation, forms, and reports.
- Maintain and update patient records in the practice management system or electronic health record (EHR) system.
- Handle billing, insurance claims, and payment processing as needed.
- Manage incoming and outgoing mail and correspondence.
- Ensure compliance with data protection, confidentiality, and healthcare regulations (e.g., HIPAA or GDPR).
- Support practice manager and other staff with administrative tasks.
Qualifications and Skills:
- High school diploma or equivalent; additional administrative or medical office training preferred.
- Previous experience as a medical secretary, receptionist, or administrative assistant (healthcare setting preferred).
- Knowledge of medical terminology, billing procedures, and healthcare systems.
- Proficiency in office software (Microsoft Office, EHR systems, scheduling software).
- Excellent communication, organization, and multitasking skills.
- Attention to detail and ability to maintain confidentiality.
- Friendly, professional demeanor with strong customer service skills.
Schedule:
Tuesday 4pm - 9:15pm - Massapequa Office
Thursday 5pm - 8pm - Massapequa Office
Saturday 8am - 1pm Plainview Office
Sunday 8:30am - 1pm Plainview Office
Job Type: Part-time
Pay: $19.00 - $23.00 per hour
Expected hours: 20 – 25 per week
Work Location: In person
Salary : $19 - $23