Bilingual Legal Assistant / Litigation Paralegal

Client Communication and Member Services

• Answer an average of 20 calls daily from Spanish-speaking clients, providing professional and courteous assistance.
• Open and maintain client files, ensuring accurate documentation and organization.
• Schedule telephone appointments and consultations with attorneys as needed.
• Take detailed messages and email attorneys regarding client callbacks and follow-up requests.
• Locate available attorneys to assist clients with live calls when necessary.
• Direct incoming calls to the appropriate departments, including Referrals, Resolution, Administration, and other designated teams.
• Provide members with updates regarding received documents, referral attorney information, mailed correspondence, and case-related inquiries.
• Connect members with LegalShield Member Services for canceled or pre-canceled memberships, account concerns, and other membership needs.
• Update member contact information, including telephone numbers, email addresses, and mailing addresses.
• Address concerns and questions from Spanish-speaking clients, ensuring clear and effective communication.

Litigation Paralegal Support

• Assist attorneys with all phases of litigation, including case preparation, discovery, trial preparation, and post-trial matters.
• Draft, prepare, proofread, and organize legal documents, including pleadings, motions, notices, subpoenas, affidavits, and correspondence.
• Assist with preparing and responding to discovery requests, including interrogatories, requests for production of documents, and requests for admissions.
• Organize and maintain litigation files, including pleadings, discovery materials, exhibits, and case-related correspondence.
• Assist attorneys with gathering, reviewing, and organizing documents and evidence relevant to pending litigation.
• Monitor court deadlines, filing requirements, hearing dates, and litigation calendars.
• Coordinate depositions, mediations, hearings, and meetings with clients, attorneys, witnesses, and other parties.
• Assist with preparing trial notebooks, exhibit binders, witness lists, and other trial preparation materials.
• Communicate with clients regarding case updates, outstanding documentation, and scheduled legal proceedings.
• Demonstrate proficiency in Odyssey eFileGA and PeachCourt electronic filing systems, including preparing, submitting, and managing court filings, monitoring filing statuses, and ensuring compliance with applicable court rules and deadlines.
• Prepare and maintain case summaries, timelines, and litigation status reports.
• Coordinate with court personnel, opposing counsel, and outside vendors as directed by attorneys.

Bilingual Translation and Administrative Support

• Provide Spanish-to-English and English-to-Spanish interpretation for attorneys and clients during telephone calls, office meetings, and consultations.
• Assist with Spanish-language interpretation during court appearances, hearings, and other legal proceedings as needed and when permitted by the court.
• Translate client communications, correspondence, and legal-related documents as needed.
• Help Spanish-speaking clients understand legal procedures, required documentation, and attorney instructions.
• Perform data entry, document management, and general administrative duties during available time.
• Maintain client confidentiality and handle sensitive legal information professionally.

Qualifications

• Fluency in English and Spanish, both written and verbal, required.
• Proficiency in Odyssey eFileGA and PeachCourt electronic court filing systems required.
• Previous litigation paralegal or legal assistant experience preferred.
• Knowledge of legal terminology, litigation procedures, court rules, and filing requirements.
• Experience preparing legal documents, managing case files, and assisting with discovery.
• Strong organizational skills, attention to detail, and ability to manage multiple assignments and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Ability to work independently and collaboratively in a fast-paced law firm environment.
• Strong customer service skills and the ability to communicate professionally with clients, attorneys, and court personnel.
• Ability to maintain strict confidentiality regarding client and firm information.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Atlanta, GA 30345 (Preferred)

Work Location: Hybrid remote in Atlanta, GA 30345

Salary : $46,583 - $64,825