Breakfast Attendant PT

"Ambience Hospitality is a hotel and property management company. Our clients and owners hire our professional services to operate hotels and other properties on their behalf. As an associate of the property you are an employee under the management of Ambience Hospitality. The following job description covers the basic

elements of the job listed, according to the expectations and requirements of Ambience Hospitality. This job description is not intended to be an exhaustive or all-inclusive list of expectations. Please see your General Manager for specific duties and expectations relevant to the property.

    
        
            
            Job Title:

            Other Names:

            Full/Part Time:

            Department:

            Classification:
            
            
            Breakfast Attendant

            Host / Hostess       

            Part Time

            Guest Services

            Non-exempt 
            
            
             

             
            
            
            Environment:

            Reports to:

                             
            
            
            In-doors, standing, some lifting  less than 40 pounds

            Front Office Manager, Hotel 

            Supervisor, Assistant General 

            Manager, General Manager
            
        
    

Education: High School Diploma, or equivalent 

General Overview 

Hotel Breakfast Attendant greets and welcomes guests to the breakfast area and makes them feel comfortable in their environment. The Breakfast Attendant must maintain a friendly and helpful attitude to guests, customers, clients and visitors. The Breakfast Attendant must prepare, display, serve, and safely store food products for the hotel breakfast. The Breakfast Attendant will also keep the breakfast serving area clean and well displayed, as well as keep eating area tables, chairs, and floors clean during and after breakfast serving hours. The breakfast Attendant is responsible for pantry and food preparation rooms to be clean and well organized. Food storage and safe food handling practices are always required. This position is crucial to the atmosphere of the breakfast for the guests and provides the guest with a very pleasant or happy experience to enhance their impression of the hotel. 

Tasks

    Greet guests with a friendly welcome
    Contact the appropriate department if guests report problems
    Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and service wear
    Serve food, beverages to guests or customers
    Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
    Cook food or prepare food items using standard formulas or following directions
    Brew coffee and tea, and fill containers with requested beverages
    Replenish foods at serving stations
    Set up dining areas for meals and clear them following meals
    Add relishes and garnishments to food orders, according to instructions
    Order items needed to replenish supplies through the general manager

Knowledge

    Customer Service and Personal Service
    English Language
    Public Safety and Security
    Sales and Marketing
    Chemistry
    Food Production (Storage & Handling)

Skills

    Social Perceptiveness
    Speaking
    Service Orientation

Job Description Breakfast Attendant

    Active Listening
    Coordination
    Reading Comprehension
    Time Management
    Quality Control Analysis

Abilities

    Oral Comprehension and Expression
    Speech Clarity and Recognition
    Near Vision and Far Vision
    Problem Sensitivity
    Selective Attention
    Arm-Hand Steadiness
    Information Ordering
    Trunk Strength

Work Activities

    Getting information
    Working directly with the public
    Establishing and maintaining interpersonal relationships
    Communicating with supervisors and peers
    Organizing, planning, and prioritizing work
    Communicating with persons outside organization
    Selling or influencing others
    Assisting and caring for others
    Training and teaching others
    Evaluating information to determine compliance with standards
    Inspecting equipment
    Building teams
    Identifying objects, actions, and events
    Clean food preparation areas, facilities, or equipment
    Clean tableware
    Serve food and beverages
    Cook foods
    Prepare hot and cold beverages
    Arrange tables or dining areas
    Collect dirty dishes or other tableware
    Cut cooked or raw foods
    Order materials, supplies, or equipment through the general manager
    Package food or supplies
    Stock serving stations or dining areas with food supplies