Senior Technical Documentation Specialist

* Career Development

* Competitive Compensation and Benefits

* Pay Transparency

* Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The base pay range for this role is estimated to be $90,800 -$113,500 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

What You Will do in This Role:

• Content Creation: Author and update technical documentation for Dematic projects and products.
• Process Requests: Handle product documentation requests, research project statuses, answer questions, and follow up as needed.
• Content Management: Obtain, verify, and prepare all contractual documentation elements, including mechanical and electrical engineering content for customer use. Gather and organize parts content from designated systems, along with Dematic and third-party vendor manuals.
• Document Formatting: Format, edit, and redact sensitive information in documents.
• Project Tracking: Enter and maintain project tracking information. Must be able to manage multiple projects and tasks simultaneously while meeting quality standards.
• Collaboration & Research: Utilize existing engineering resources and historical documentation to complete tasks sometimes without direct engineering support. Conduct effective research to ensure technical accuracy.

What We're Looking For:

• Experience: Senior-level experience in technical writing and/or engineering documentation. Proven ability to produce technical documentation for complex mechanical, controls, and software systems.
• Technical Competency: Ability to read and interpret mechanical drawings and electrical schematics. Familiarity with manufacturing or warehouse automation environments.
• Software Proficiency: Advanced skills in Microsoft Office and Adobe Creative Suite. Experience with Component Content Management Systems (CCMS) and basic web coding (HTML, CSS) preferred.
• Education: BS/BA in Technical Writing, Engineering, or a related discipline (or equivalent experience).
• Communication: Strong English communication skills (written and verbal). Ability to understand complex technical information and convey it in clear, practical language.
• Organization Skills: Strong organizational skills. Ability to prioritize tasks and manage time effectively is essential.
• Standards & Guidelines: Ability to follow strict guidelines and apply documentation standards, styles, and templates.
• Attention to Detail: Exceptional attention to detail.
• Project Management & Communication: Strong project management and communication skills.
• Research Skills: Effective research abilities.
• Confidentiality: Ability to handle confidential information responsibly.