Coordinator, Student Support Services

Delta State University

Coordinator, Student Support Services

Position Type: Staff

Department: Student Success Center

Posting Number: 201201247

Full or Part Time: Full Time

Tenure/Non-Tenure: Non-Tenure Track

Salary Basis: 12 month

Responsibilities:
The Coordinator of Student Support Services is a full-time position in the DSU Student Success Center, funded 70% from the University and 30% through grants/external funds. The Coordinator reports to the Executive Director of the Student Success Center and works closely with all Student Success Center divisions and on/off campus constituencies.

Responsibilities include:

• Coordinate creation, planning, promotion, and implementation of special Center-related events to increase student/faculty/staff awareness of the Center and targeted retention efforts;
• Create/manage the Center's media content, including social media, website, radio, print media, etc.;
• Provide help to students requiring individualized assistance in study skills, organizational skills, time management, or any other academically-related need;
• Plan/conduct retention-related and study skills' workshops held throughout the year;
• Coordinate and monitor Student Success Center fiscal operations to ensure a streamlined approach, including purchasing, inventory, supplies/materials;
• Monitor Center's budget and expenses utilizing Banner and Excel, while in accordance with internal DSU and external fiscal operating guidelines and procedures;
• Serve as initial point of contact for University departments; including accounting, facilities management, procurement, student business services, etc.;
• Coordinate personnel processes; including leave time, time sheet logs, and campus access;
• Hire/train/supervise student tutors, supplemental instructors, graduate assistants, and volunteers;
• Collaborate with team to plan and implement strategies to improve DSU student retention;
• Follow guidelines with Family Educational Rights and Privacy Act of 1974 (FERPA) as they pertain to the students' rights to privacy and accuracy and retention of academic records;
• Stay abreast of opportunities in retention and various majors to identify strategies to address issues hindering success and re-entry barriers; and;
• Any other duties as assigned related to student success and student support.

Qualifications:

• Bachelors degree required, masters degree preferred.
• Experience in working with at-risk students, academic support, higher education, event planning, and teaching academic skills workshops preferred.
• Proficient in Word, PowerPoint, Excel, and new media (such as Websites, Facebook, Twitter, etc.); with Banner and Canvas experience preferred.
• Demonstrated record of: Strong leadership, interpersonal and oral/written communication skills with ability to prioritize multiple tasks in a changing, evolving department.
• Integrity and commitment to developing and maintaining the highest academic standards and working with a diverse population of students, faculty, and staff.
• Plan and budget time wisely, be motivated and take initiative.
• Knowledge of test-taking strategies, time management, and study techniques.
• Must be a United States citizen or have legal authorization to work in the United States.

• Bachelors degree required.
• Proficient in Word, PowerPoint, Excel, and new media (such as Websites, Facebook, Twitter, etc.).
• Demonstrated record of: Strong leadership, interpersonal and oral/written communication skills with ability to prioritize multiple tasks in a changing, evolving department. Integrity and commitment to developing and maintaining the highest academic standards and working with a diverse population of students, faculty, and staff.
• Plan and budget time wisely, be motivated and take initiative.
• Knowledge of test-taking strategies, time management, and study techniques.
• Must be a United States citizen or have legal authorization to work in the United States.

• Masters degree.
• Experience in working with at-risk students, academic support, higher education, event planning, and teaching academic skills workshops.
• Bannner and Canvas experience.

Salary:
12 monthCommensurate with experience, qualifications, and universitys resources.

Minimum Qualifications:

• Bachelors degree required.
• Proficient in Word, PowerPoint, Excel, and new media (such as Websites, Facebook, Twitter, etc.).
• Demonstrated record of: Strong leadership, interpersonal and oral/written communication skills with ability to prioritize multiple tasks in a changing, evolving department. Integrity and commitment to developing and maintaining the highest academic standards and working with a diverse population of students, faculty, and staff.
• Plan and budget time wisely, be motivated and take initiative.
• Knowledge of test-taking strategies, time management, and study techniques.
• Must be a United States citizen or have legal authorization to work in the United States.

Preferred Qualifications:

• Masters degree.
• Experience in working with at-risk students, academic support, higher education, event planning, and teaching academic skills workshops.
• Bannner and Canvas experience.

Special Instructions to Applicants:

Additional Information:
Position is funded 70% from the University and up to 30% through grants/external funds.

Open Date: 03/11/2022

Close Date:

Open Until Filled: Yes

To be considered for this position please visit our web site and apply on line at the following link: Click Here

Delta State University is committed to a policy of equal employment and educational opportunity. Delta State University does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status. This policy extends to all programs and activities supported by the University.jeid-ae0080bfbcb36f4eab7cccb9728f1a19

Job Type: Full-time