What are the responsibilities and job description for the Unarmed Security Officer – Luxury HOA Concierge & Hospitality Focused position at Delta Prime Security LLC?
Company: Delta Prime Security LLC
Location: Las Vegas, NV
Job Type: Full-Time & Part-Time
Pay: Competitive, based on experience
About the Position
Delta Prime Security is seeking professional, customer-focused Unarmed Security Officers to join our team at a prestigious luxury homeowners association (HOA) community in Las Vegas.
This is not a traditional security position. While safety and security remain essential, our officers are expected to provide a concierge-level experience for residents, guests, vendors, and board members. The ideal candidate is polished, approachable, professional, and committed to delivering exceptional customer service while maintaining a safe and welcoming environment.
We are hiring for multiple positions across various shifts, including:
- Front Desk Concierge Officer
- Dispatch Officer
- Guard Shack / Gatehouse Officer
- Community Rover Patrol Officer
Officers may be assigned to one position or cross-trained to work multiple posts based on operational needs.
Key Responsibilities
- Deliver exceptional customer service to residents, guests, vendors, and HOA management.
- Greet visitors professionally while creating a welcoming first impression.
- Verify resident and guest access in accordance with community policies.
- Monitor entrances, common areas, and community amenities.
- Conduct foot patrols throughout the property.
- Observe, document, and report safety and security concerns.
- Respond to resident requests, service calls, and incidents with professionalism and urgency.
- Operate access control systems, cameras, radios, and reporting software.
- Complete accurate daily activity logs and incident reports.
- Maintain a polished appearance and professional demeanor at all times.
Required Qualifications
- High school diploma or GED.
- Valid Nevada driver's license with a clean driving record.
- Personal cell phone with an active voice, text, and data plan capable of running company-required applications.
- Ability to obtain and maintain a valid Nevada PILB Work Card.
- Strong verbal and written communication skills.
- Exceptional customer service and interpersonal skills.
- Professional appearance and demeanor.
- Ability to remain calm, courteous, and solution-oriented in high-pressure situations.
- Ability to stand, walk, and patrol for extended periods.
- Reliable transportation and dependable attendance.
- Ability to work flexible schedules, including days, evenings, weekends, and holidays.
Preferred Qualifications
- Previous experience in security, concierge, hospitality, luxury residential communities, hotels, customer service, or front desk operations.
- Experience with access control systems, CCTV, dispatch operations, or incident reporting software.
- Previous HOA or gated community security experience.
Why Join Delta Prime Security?
- Work in an upscale, luxury residential community.
- Competitive pay and opportunities for overtime.
- Professional uniforms and equipment provided.
- Comprehensive training and career advancement opportunities.
- Supportive leadership and a growing company culture.
- Opportunity to make a meaningful impact by protecting and serving an exceptional community.
Our Ideal Officer
At Delta Prime Security, we believe security and hospitality go hand in hand. Our officers are often the first and last people residents and guests interact with each day. We are looking for professionals who take pride in delivering a concierge-level experience while maintaining vigilance, professionalism, and a commitment to safety.
If you are dependable, personable, and passionate about providing exceptional service while ensuring a safe environment, we encourage you to apply.
Equal Employment Opportunity
Delta Prime Security LLC is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with dignity and respect. Employment decisions are made based on qualifications, merit, business needs, and job-related criteria, without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law.
Delta Prime Security provides reasonable accommodations to qualified applicants and employees with disabilities throughout the hiring process and during employment, consistent with applicable law.
All offers of employment are contingent upon successful completion of applicable pre-employment requirements, which may include a background investigation, verification of authorization to work in the United States, drug screening (where permitted by law), and obtaining or maintaining any licenses or certifications required for the position, including a valid Nevada PILB Work Card where applicable.
Pay: $16.00 - $17.00 per hour
Work Location: In person
Salary : $16 - $17