Job Placement Coordinator

Reports to: Manager of Workforce, Health

SUMMARY: The Job Placement Coordinator helps participants complete health-related training, earn credentials, and obtain and maintain employment. The Coordinator offers case management and job placement support while focusing on employer outreach, relationship-building, and identifying job opportunities across the Mississippi Delta. The Coordinator supports the workforce team with resumes, interviews, job searches, and placement preparation. As more participants complete training, the role will shift from primarily case management to increased employer engagement and job placement.

POSSIBLE OFFICE LOCATIONS: Clarksdale, Stoneville, Indianola, or Greenwood

MINIMUM QUALIFICATIONS:

• Associate or bachelor’s degree in social work, human services, business, public policy, education, or related field
• Minimum of 3 years of related experience in workforce development, career services, case management, recruiting, employer engagement, or related experience
• Knowledge of healthcare career pathways, workforce trends, and employer needs preferred.
• Ability to facilitate individual and group training in virtual and in-person settings
• Proficient in Microsoft Office Suite
• Must have a valid driver’s license, proof of insurance, and must provide a personal vehicle to travel in
• Residency in the service area preferred

ESSENTIAL DUTIES

Participant Case Management

• Maintain an assigned caseload and conduct participant intake, needs assessment, individualized career action planning, service coordination, progress monitoring, and follow-up for participants pursuing education, credentials, or career-pathway services.
• Meet regularly with participants to provide career coaching, employability-skills development, credential support, and referrals to supportive services; follow up on action plans, referrals, credential progress, and employment outcomes.
• Document and track participants' progress, contacts, goals, referrals, services, milestones, case closure, and other employment-related indicators using DHA reporting systems
• Identify participants at risk of disengagement or noncompletion, implement appropriate re-engagement strategies, and escalate unresolved concerns.

Job Placement Coordination

• Collaborate with Career Navigators to support participants in accessing employment opportunities and other technical assistance for job readiness and placement activities.
• Provide guidance, resources, and training on resume development, interviewing, job-search strategies, placement preparation, and post-placement follow-up for participants, staff, and partners.
• Conduct employer outreach and identify hiring needs with an emphasis on healthcare and health-related employers across the Mississippi Delta, including networking events and activities.
• Coordinate and maintain placement opportunities, referrals, interviews, hiring events, work-based learning opportunities, and other connections among participants, the workforce team, and employers.
• Monitor job placement, retention outcomes, and participant and employer feedback; identify opportunities for improvement.

Program Coordination and Compliance

• Maintain accurate, timely, and confidential participant, employment, and program records in accordance with organizational, grant, and audit requirements.
• Prepare routine reports, data summaries, and documentation to support program evaluation and performance tracking
• Maintain positive working relationships with participants, employers, training providers, and community partners.
• Attend and actively participate in internal and external meetings, trainings, committees, and other work-related networking, workforce activities, and development as assigned.
• Monitor program outcomes and contribute to continuous improvement efforts.
• Maintain regular communication with supervisors and work collaboratively with team members and partners.
• Travel throughout the service area to support employer engagement, participant services, and program activities
• Perform other duties as assigned.

Statement of Non-Inclusivity: This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the supervisor.