Career Navigator (Healthcare)

Reports to: Manager of Programs - Workforce

SUMMARY: The Career Navigator is responsible for preparing participants to obtain jobs in healthcare. This position provides career coaching, connects participants with healthcare training programs, provides support services to support career and economic objectives, tracks participant progress, and helps participants complete training and secure employment.

POSSIBLE OFFICE LOCATIONS: Oxford, Clarksdale, Stoneville, Indianola, or Greenwood

MINIMUM QUALIFICATIONS:

• Associate's or Bachelor’s degree in education, social work, public health, human services, healthcare, or related field
• Minimum of two years of experience in workforce development, career services, case management, recruiting, or related experience
• Experience leading workshops, adult learning, or orientations
• Knowledge of healthcare careers, training programs, and employers preferred.
• Ability to facilitate individual and group training in virtual and in-person settings
• Proficient in Microsoft Office Suite
• Must have a valid driver’s license, proof of insurance, and must provide a vehicle for frequent work-related travel
• Residency in the service area preferred

ESSENTIAL DUTIES

Participant Case Management

• Manage an assigned group of participants. Complete intake, identify needs, develop healthcare training and career plans, coordinate services, monitor progress, and follow up.
• Help participants enroll in approved training programs and understand training requirements, credential requirements, and healthcare career options.
• Coordinate professional development and financial literacy training to support participants’ long-term career success.
• Help participants develop resumes, prepare for interviews, search for jobs, and succeed after placement.
• Meet regularly with participants to provide career coaching, build job-readiness skills, support credential completion, connect them with services, and review progress toward training and employment goals.
• Connect participants with family support services that address barriers such as transportation, childcare, and other needs.
• Help participants move from training into healthcare internships, clinical experiences, or employment.
• Document participant contacts, goals, referrals, services, progress, employment outcomes, and case closure.
• Review cases regularly and update the supervisor on participant progress, trends, and unresolved barriers.
• Identify participants who may not complete training, help them re-engage, and report concerns that cannot be resolved.

Program Implementation

• Use approved materials and follow program guidance, timelines, and requirements.
• Coordinate schedules, enrollment information, required documents, collect required data, and routine communication with approved training providers and community partners.
• Support Delta Health Alliance Workforce Development planning, training, workforce initiatives, and program goals outlined in DHA work plans.
• Use DHA reporting systems to track participant engagement, credentials, career progress, employment outcomes, and other required measures.
• Keep participant, training, administrative, and program                records complete, accurate, timely, and confidential.
• Follow all organizational, grant, funder, and partner requirements.
• Prepare routine status updates, data summaries, and reports.
• Maintain positive working relationships with participants, employers, training providers, and community partners.
• Attend and participate in assigned meetings, training, and workforce activities.
• Communicate regularly with supervisors and work with team members and partners.
• Stay informed about local healthcare job openings and employer needs.
• Perform other duties as assigned.

Statement of Non-Inclusivity:

This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the supervisor.