Field Operations Manager -Utility Damage Prevention- Northeastern OH

Delta Field Services, LLC is seeking a motivated Field Operations Manager to lead and support utility Damage prevention services. This role involves providing exceptional damage prevention services, maintaining safety standards, and assisting in training and quality assurance. The ideal candidate will have experience in utility locating, strong leadership skills, and the ability to work in outdoor environments.

*Looking for candidates local to the Northeastern OH area.

Key Responsibilities

• Successfully manage the economic stability of the Area by controlling labor costs, increasing revenue, providing quality work to clients, implementing safe work practices, maintaining proper asset management, and vehicle maintenance.
• Conduct damage investigations, troubleshoot difficult locates and perform quality assurance checks.
• Develop and revise standard operating procedures.
• Manage KPI’s to exceed customer expectations.
• Maintain accurate records using paper and electronic systems.
• Interpret utility maps, engineering plans, and drawings.
• Ensure necessary equipment and supplies are available to field employees.
• Communicate professionally with clients, contractors, and the public.
• Develop and maintain effective working relationships with all employees, utility customer personnel, and the community.
• Ensure that customer relations are at the most professional level and that the quality of service is world-class.
• Responsible for the interviewing and selection process of personnel within the Area.
• Employee development.
• Perform other duties as assigned by management.

Qualifications

• 7-10 years of industry experience.
• 5-7 years of operational and supervisory experience, preferably in a force-to-load labor environment.
• Proficient in underground utility locating and mapping.
• Strong computer skills in multiple types of software including Microsoft Office applications.
• Knowledge of locating equipment and utility mapping tools.
• Strong leadership and communication skills.
• Ability to work independently and in a team environment.
• Proficiency in reading utility maps and engineering drawings.
• Familiarity with safety protocols and field operations.
• Must be skilled in analytical thinking and reasoning, organization, communication, planning, presentation development and delivery, and community relations.
• Must have good written and verbal communication skills
• Must be able to plan, organize, and prioritize workload
• Must have good time management and organizational skills
• Must be currently authorized to work for any U.S. employer
• Must have and maintain a valid drivers license

Working Conditions

This position involves multiple work environments including working from a company vehicle and outdoor work in various weather conditions and environments, including traffic and construction zones. The Field Operations Manager must be able to perform physical tasks and use locating equipment in moderately adverse conditions. This position is a 100% field-based position and travel is required approximately 75% of the time. Extended working hours may be necessary.

Job Type: Full-time

Benefits:

• 401(k)
• 15 days of PTO
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Basic employee level benefits are covered at no cost for the employee.

Physical and Mental Requirements

• Must have the physical dexterity to accomplish the duties defined herein
• Must have the ability to walk, climb, stand, stoop, lift above head, pull, push, kneel, or bend for over 75% of time
• Must have the ability to identify colors used in work
• Must have the ability to lift 50 pounds
• Must have the ability to work in OSHA designated noise environments (> 85 decibels)
• Must have the ability to work in all weather conditions, high traffic areas, and heavily vegetated areas and at all hours of the day
• Must have ability to work extended hours on nights, weekends, and holidays during an emergency event
• Must have the ability to recognize problems quickly and use good judgment in locating the most appropriate guideline or practice to follow with little or no supervision to solve problems
• Must be available to travel up to 75% of the time

Experience Desired

• Understanding of utility systems
• Prior utility construction experience
• Prior experience with ground penetrating radar (GPR)
• Prior experience reading maps or blueprints
• Prior experience locating utilities

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Parental leave
• Vision insurance

Application Question(s):

• What are you looking for in a new job that is a change from your current job?
• Describe your experience leading or communicating with a team of field technicians.
• Are you comfortable working independently in the field and making judgment calls with minimal supervision?

Education:

• High school or equivalent (Required)

Experience:

• management or supervisory: 1 year (Required)
• underground natural gas utility locating and auditing: 3 years (Required)
• Microsoft Office applications (Word, Excel, Outlook): 1 year (Required)
• operating underground utility locating/mapping equipment: 3 years (Required)
• Industry: 7 years (Required)
• operational & supervisory (force-to-load labor environment): 5 years (Required)
• reading & interpreting utility maps & engineering drawings?: 1 year (Required)
• field safety protocols (i.e. OSHA, DP standards): 1 year (Required)

Work Location: On the road

Salary : $100,000 - $125,000