Field Application Engineer- Power

Delta: Field Application Engineer, Power (DCDC onboard power modules )

Company and BG Description: Founded in 1971, Delta Group is the global leader in power and thermal management solutions. Our mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses our role in addressing key environmental issues such as global climate change. With our concern for the environment, we continue to develop innovative energy efficient products and solutions. We realize the more energy efficient Delta’s Electronics becomes, the greater our impact on reducing global warming. Delta Electronics (Americas) is the US subsidiary of Delta Group.

Job Description

We are looking for a Field Application Engineer for an onboard DC/DC power converters and front-end switching power supplies to assist technical discussion and solution design between customers in the USA along with Delta’s oversea teams.

Role

You will be responsible for co-operation with customers and field support in order to remove technical and non-technical obstacles in development and integration of Delta products into customer’s systems. You must be able to leverage and combine technical expertise with sales techniques to improve company sales and win new customers as well as maintain good relationship with existing ones.

Responsibilities

• Provide direct technical support to analyze and understand problems of Delta products in customer’s applications. Collect accurate information of usage and failure mode and work with Delta teams on effective closure of the issue
• Provide accurate technical information and general commercial data to customers to address their inquiries about existing and new Delta products
• Provide roadmap presentations and lead technical discussions to evaluate customer’s requirements and to promote Delta products and technologies
• Co-operate and support account managers and regional sales teams to create and develop relationships with new customers
• Collaborate with Delta design, factory and quality teams to facilitate communication between those teams and customers to drive closure on customer deliverables

Qualifications & Requirements:

• BSEE with minimum 5-year or MSEE with 3-year experience in design or applications engineering on switch mode power converters and other power products
• Knowledge and expertise in onboard DC/DC power converters and front-end switching power supplies technology as well as their production processes & quality control
• Ability to effectively analyze & debug issues in customer’s applications as well as to manage and drive the problem-solving process between customers and Delta teams
• Able to build up relationship with customers & present Delta product and technologies
• Able to properly prioritize task and respond to each of them individually
• Strong communication, organizational and presentation skills: ability to understand a customer needs and probe for answers, determine a solution and advocate that solution to the customer.
• Ready to travel out of state and out of country