What are the responsibilities and job description for the Field Application Engineer - Data Center R&D position at Delta Electronics Americas?
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of innovative energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage, and display, to nurture the development of innovative manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers, and manufacturing facilities, which are spread across nearly 200 locations on five continents. Delta has 158 sales offices, 72 research and development (R&D) centers, and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Sustainability™ World Index for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership-level ratings for its substantial contributions to climate change and water security issues, and was named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities
Field Application Engineers work with BGs, Partners, and Customers for successful sales conversion. This also includes the pre-sales activities, where one must assist in formulating the product specifications and solutions as per the customer's needs and accelerate the sales procedure accordingly. Also, one must design the training materials for the technical field training and assist in providing field training to the sales team.
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Sustainability™ World Index for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership-level ratings for its substantial contributions to climate change and water security issues, and was named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Key Responsibilities
Field Application Engineers work with BGs, Partners, and Customers for successful sales conversion. This also includes the pre-sales activities, where one must assist in formulating the product specifications and solutions as per the customer's needs and accelerate the sales procedure accordingly. Also, one must design the training materials for the technical field training and assist in providing field training to the sales team.
- Strong communication and organizational skills:
- Ability to understand a customer's needs and to probe for answers, and then determine a solution and advocate that solution to the customer.
- Ability to work with customers and internal stakeholders and make sure all deliveries are made.
- Build and maintain relationships with key OEM/ODM customers to engage early design in jobs.
- Maintain a high degree of technical knowledge: Collaborating with the sales team, engineers, and product managers for obtaining accurate information on application usage, system operations, and product management.
- Working closely with HQs and the Factory in Asia to follow project status.
- Performing the desired tests and installation procedures: Preparing a detailed schedule regarding the project specification, conducting research on market trends in field application, and analyzing the emerging trends for recommending the new application engineering products.
- Capacity to identify risks and raise issues to relevant stakeholders
- Quick learner and flexible to adapt to the company's working culture and processes
- Experience with Data center HW and power is required.
- Bachelor’s degree in electrical engineering is required; Master of Science in Electrical Engineering preferred
- 5 years’ professional experience as a Field Applications Engineer, Solutions Engineer, or similar role in IT Company.
- Experience with Power Electronics is required
- Self-driven and results oriented
- Ability to work under pressure and to maintain deadlines
- Excellent verbal and communication skills
- 20% Travel required with overnight stays
- Strong Microsoft Outlook, Word, Excel, Power Point, and effective presentation skills
- Bilingual in Mandarin is a plus
Life at Delta
EEO Statement
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.