What are the responsibilities and job description for the Account Manager position at Delta Electronics Americas?
External:
Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
Junior Account Manager – AI Solutions
Overview
We are seeking a motivated Junior Account Manager to support our growing AI Solutions team. This role is ideal for an early-career professional with a strong technical foundation who is looking to develop hands-on experience in customer engagement, program execution, and AI solution delivery. You will support senior account leads and cross-functional teams to ensure customer success and on-time project execution.
Key Responsibilities
- Support senior account managers in day-to-day customer communication, meeting coordination, and issue tracking.
- Assist with project tracking and reporting, including schedules, action items, risks, and weekly status updates.
- Help document customer requirements, validation plans, and integration schedules.
- Coordinate with engineering, product, data science, and operations teams to support program execution.
- Participate in customer meetings, technical reviews, and PoC activities as a learning contributor.
- Track deliverables, change requests, and documentation updates.
- Support account planning and roadmap alignment activities.
- Operate effectively in fast-paced, multi-timezone environments with multiple concurrent tasks.
Required Qualifications
- Bachelor’s degree in Engineering or a related technical field
- (Electrical, Mechanical, Computer Engineering, or similar preferred.)
- 2 years of experience in account management, technical sales, engineering support, or program coordination.
- Strong communication and organizational skills
- (Ability to prepare summaries, track actions, and communicate clearly with internal teams and customers.)
- Detail-oriented and self-motivated
- (Comfortable managing multiple tasks and learning in a fast-changing environment.)
- Basic understanding of technical systems
- (AI, software, data systems, servers, or infrastructure exposure is a plus.)
Preferred Qualifications (Optional)
- Internship or project experience in AI, software, cloud, or data systems
- Exposure to enterprise customers or technical services environments