What are the responsibilities and job description for the Business Support Specialist position at Delta Dental of Virginia?
Position Summary
The Finance division is seeking a high-performing business support professional to ensure the smooth operation of the CFO’s office and the broader Finance team. This role blends executive-level assistance with hands-on finance operations support, including process tracking, documentation, financial compliance-related activities. Provides assistance in support of the Board of Directors and related Board Committees, as well as duties specifically for the Finance division, including special assignments, meeting document preparation and presentation support, while ensuring efficient organization of the Finance division. Successful candidates typically bring a professional, detail‑oriented, and proactive approach to supporting executive leadership and Finance operations.
Essential Function
sCommunications Board & Governance Suppor
- tSupport the CFO and other Finance leaders in managing Board and Committee meeting deliverable
- sCoordinate Board meeting logistics, including meals, lodging, meeting room set up, and incidental
- sAttend Board meetings (overnight travel required with approximately 10 overnight stays per year
- )Maintain records of Board and Committee attendance and meeting expense
s
Communications, Document Production & Reporti
- ngPrepare and edit professional presentations and documents in Adobe, Excel, PowerPoint, and Word for Board level and internal presentatio
- nsReview presentation materials for consistency with company standard formatting and templates, presentation flow and readability, ideas to improve presentation materials to improve the intended audience’s comprehension and experien
ce
Finance Operations, Reconciliations & Complia
- nceProvides support to the Finance division by preparing intercompany billings, maintaining check deposits and logs, assisting with tracking provider tax liens, and supporting monthly reconciliati
- onsPrepare deposits payment refunds and other it
- emsPrepare and track abandoned property due diligence letters and state filings, using mail merge between Excel and W
- ordAssist with sales and use tax filings and payme
- ntsSupport as needed to resolve Accounts Payable and vendor billing iss
ues
Internal Meetings & Travel Sup
- portSupport Finance division meetings, including meeting calendar management, on-site support for departmental and company meetings consisting primarily of coordination of materials submissions, Teams meeting administration, catering, and supply ordering,
- etc.Book travel and prepare expense reports for Finance division personnel, as ne
eded
Qualifications, Education & Exper
ienceEducation & Certifica
- tionsPreferred: Bachelor’s degree, or an equivalent combination of education (Associate’s degree) and exper
- ienceDemonstrated advanced proficiency in Excel, PowerPoint, and Word; Microsoft Office Specialist (MOS) or similar Microsoft‑recognized certifications a
plus
Relevant Expe
- rienceProviding administrative, coordination, or business operations s
- upportSupporting leadership and Board‑related activities, including preparation of confidential mat
- erialsPreparing financial or presentation materials for leadership aud
- iencesCoordinating finance or business operations activities and working cross‑functionally to resolve
issues
Technical
- SkillsExtensive experience with Microsoft Outlook, OneNote, Microsoft Teams, PowerPoint, Word, Adobe and Excel with preferred exposure t
- o Loop.Ability to aggregate and publish reports from multiple sources using Adobe and other softwar
- e toolsLeveraging software to organize project work among groups for tasks, calendaring, and document storage/wor
- kspacesFamiliarity with network storage of files both in OneDrive and on-site n
etworks
Core Comp
- etenciesExercises sound judgment, professionalism, and discretion when supporting executives and Board‑level ac
- tivitiesDemonstrates a proactive, solution‑oriented approach with the ability to anticipate needs and follow issues through to re
- solutionMaintains accuracy, organization, and attention to detail while understanding the broader impact of work on Finance operations and go
- vernanceCommunicates effectively and confidently with senior leaders and cross‑functional
- partnersDemonstrates reliability, ownership, and accountability for outcomes, deadlines, and deli
- verablesAdapts effectively to changing priorities while maintaining composure and quality s
- tandardsSelf‑directed, team‑oriented, and comfortable working independently within defined ob
jectives
Compensation &
BenefitsDelta Dental of Virginia offers a comprehensive compensation package in addition to your annual base salary which include the f
- ollowing:Annual Incentive Plan available to all team
- members.Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and A
- D&D).Voluntary Benefits (such as Critical Illness/Accident, Pet Insurance and Legal Re
- sources).Employee Assistance and Health and Wellness programs (including an onsite fitness
- center!).24/7 On-Demand TextCare: Text a board-certified medical provider, for you and your loved ones, 24/7 - and get a provider response in under 5
- minutes.Generous Holiday/PTO offerings, with an extra paid day off during your birthd
- ay month.8hrs Volunteer
- Time Off.Flexible Spending Accounts and Health Savings
- Accounts.Comprehensive 401(k) plan with matching and Profit Sharing
- program.Professional development oppor
- tunities.Flexible hybrid/remote work
- schedule.Tuition Reimbursement / Educational As
- sistance.A gr