Sr. Community Center Director

Position Description:

Senior Director of Community Based Services

Classification:

Exempt/Professional

Effective Date:    Sept 2026

       Position Status:

_x__F/T___P/T ___Sub

Delta Mission and Values

Delta’s Mission: To enrich the lives of individuals and families through outstanding community-based support and mutually rewarding relationships.

Values: Customer Focus, Performance Excellence, Learning and  Growth

Position Summary

Responsible for coordinating day programming services for seniors and adults with disabilities. The Senior Director of Community Based Services is responsible for the facility's day-to-day operations, the assigned staff, and all attending individuals. As a strategic partner and valued senior management team member, the Senior Director is also charged with the facility's overall growth and development, as well as its transition into a multipurpose community site. This position will have a team of direct and indirect reports—Advances Delta’s mission and values.

Reports to:  Chief Operating Officer

Supervise: Program Directors, Program Supervisors and Program Specialists

Essential Duties and Responsibilities

To perform this job successfully, an individual must satisfactorily perform each essential duty. The duties listed below represent the required knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Ensure the full capacity of programmatic resources.
• Promote and demonstrate ethical and professional conduct, ensuring employees conduct themselves ethically and professionally.
• Focus on providing opportunities for participants to increase engagement in social and leisure skills.
• Manage the program's day-to-day operations, ensuring that it meets Delta’s standards for service delivery.
• Promote continuous quality improvement projects and ongoing performance measures.
• In collaboration with the team and individuals being served, assist with developing, implementing, updating, and reviewing individual support plans that are strengths-based and person-centered.
• Attend all necessary meetings to support and coordinate services provided to the program participants.
• Ensure all necessary documentation is completed within the timeframe per ODP regulations and standards. 
• Responsible for the overall service delivery of the program participants. Communicate with all team members regarding the participants' progress and participation in the program.
• Coordinate and provide oversight for the CSPs' responsibilities. Monitor staff compliance with all State, County, and Delta policies and procedures.
• Ensure the health, safety, and well-being of the individuals served.
• Complete an Initial Assessment with the Program Manager within thirty (30) days of an individual starting the program and annually thereafter.
• Develop and provide meaningful, person-centered activities per the individual plans.
• Support the integration of individuals in the community.
• Ensure the program activities operate within the organization's policies and procedures and comply with all relevant regulations, health, safety, and professional standards.
• Identify and oversee the pairing of individuals with community-based volunteer opportunities.
• Train and orient Community Center staff and families on the principles of community inclusion and its practical implementation.
• Establish relationships with various community groups, emphasizing building and fostering relationships that further the Community Center's mission. 
• Ensure that individuals are encouraged to exercise their rights and are protected.
• Oversee department staff's hiring, supervision, development, and performance measurement.
• Monitor and ensure staff compliance with all state, county, and agency policies/ procedures and training.
• Support the submission of required or requested reports to the county, state, and the Leadership Team.
• Promote and demonstrate ethical and professional conduct at all times, ensuring employees conduct themselves ethically and professionally.
• Perform other duties assigned.

Essential Skills

• Ability to use excellent oral and written communication skills in English.
• Ability to use all technology.
• Ability to prioritize responsibilities and delegate duties to others.
• Ability to work effectively with people, facilitating their growth and development.
• Demonstrated commitment to diversity, equity, and inclusion
• Ability to use acquired knowledge of supervisory and administrative principles and methods.
• Ability to use acquired knowledge of the problem of individuals living in the community and of resources for successful integration.
• Ability to operate vehicles with a valid driver’s license under applicable state laws, insurance provider requirements, and company policies and procedures.

Position Qualifications

• Master’s Degree or above from an accredited college or university & one (1) year of work experience working directly with persons with intellectual disabilities;
• Or a Bachelor’s Degree from an accredited college or university & two (2) years’ work experience working directly with persons with intellectual disabilities;
• An Associate’s Degree or sixty (60) credit hours from an accredited university or college and four (4) years’ experience supervising community-based programs working directly with persons with intellectual disabilities and/or autism.