Small Claims Administrative Coordinator

United States, Georgia, Atlanta

Legal

19-Mar-2025

Ref #: 27887

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How you'll help us Keep Climbing (overview & key responsibilities)

Small Claims Administrative Coordinator will support the International and Domestic Passenger Litigation Team within the Delta Air Lines Law Department, as well as provide minimal administrative support to other paralegals on an as needed basis. The Law Department provides centralized legal services and support for Delta Air Lines and its worldwide subsidiaries.

The position is based in Atlanta and will report to the Assistant General Counsel, Litigation.

Primary Responsibilities

• Receive, review, and distribute incoming small claims litigation cases.
• Populate and maintain the small claims spreadsheet/database with appropriate information on all incoming and pending small claims litigation cases.
• Provide support to internal and external litigation teams by researching and collecting documents and information, and contacting internal or external parties for additional information, etc. as required to defend Delta in the litigation.
• Support team in determining and providing monthly and annual key metrics.
• Complete and process check requests for payments required for small claims cases.
• Provide additional administrative support to the Small Claims Team and other paralegals as needed.
  
  

Benefits and Perks to Help You Keep Climbing

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
  
  

What You Need To Succeed (minimum Qualifications)

• Ability to collaborate with business partners inside and outside of law department.
• Small Claims experience makes a candidate more competitive.
• Excellent attention to detail.
• Demonstrate Delta values: honesty, integrity, respect, perseverance, and servant leadership.
• Team player.
• Must uphold highest standards of discretion and confidentiality.
• Detail oriented with an excellent commitment to follow through with accuracy.
• Ability to work quickly and competently to prioritize, manage, and multi-task in a fast-paced working environment.
• Possess excellent written and oral skills and the ability to communicate with all levels of staff, from front line to senior executives.
• Possess proficiency in MS Word, Outlook, Excel, and PowerPoint.
• Must be able to work effectively in a corporate setting.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (preferred Qualifications)

• Legal experience within a corporate legal department or law firm is a plus but not required.
• Knowledge of Delta internal systems and processes helpful but not required.
• Bilingual language capability a plus but not required.
  
  

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