What are the responsibilities and job description for the Flight Ops Support - LTD position at Delta Air Lines?
United States, Georgia, Atlanta
Delta Professional Services
20-Jun-2025
Ref #: 28977
How you'll help us Keep Climbing (overview & key responsibilities)
The part time Flights Ops Support role provides subject matter expert support to key projects and needs inside of Delta Professional Services (DPS). This role works on an ‘as needed’ basis for the area assigned. Flight Ops Support Coordinators should have a basic understanding and knowledge of FAA Part 121 air carrier operations and moderate to expert knowledge of specific areas of focus. This position will report to the DPS Program Manager – Delta Flight Training.
Duty Pilots work in the Operations and Customer Center (OCC). They are part of the Line Operations department of Flight Ops. The Duty Pilot desk is covered 24/7, 365 days a year by having 3 daily shifts; the Duty Pilot is scheduled to work approximately 10-14 shifts per month in the OCC. All Duty Pilot positions are located at the General Offices in Atlanta, GA.
Shift Hours
Delta Professional Services
20-Jun-2025
Ref #: 28977
How you'll help us Keep Climbing (overview & key responsibilities)
The part time Flights Ops Support role provides subject matter expert support to key projects and needs inside of Delta Professional Services (DPS). This role works on an ‘as needed’ basis for the area assigned. Flight Ops Support Coordinators should have a basic understanding and knowledge of FAA Part 121 air carrier operations and moderate to expert knowledge of specific areas of focus. This position will report to the DPS Program Manager – Delta Flight Training.
Duty Pilots work in the Operations and Customer Center (OCC). They are part of the Line Operations department of Flight Ops. The Duty Pilot desk is covered 24/7, 365 days a year by having 3 daily shifts; the Duty Pilot is scheduled to work approximately 10-14 shifts per month in the OCC. All Duty Pilot positions are located at the General Offices in Atlanta, GA.
Shift Hours
- Day: 0600-1430
- Evening: 1430-2300
- Night: 2300-0600
- Serve as the day-to-day point of contact for pilots on operational issues
- Provide support to pilots during safety related events, flights that require MCC input, or conflict resolution
- Coordinate cross-divisionally in the OCC for operational issues
- Connect pilots with CPO and other departments for problem resolution
- Space Available Personal Travel to include eligible dependents
- Medical, Dental and Vision Plans available
- Profit Sharing (for years 2023 forward)
- 401(k) match (following one year of service)
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces a diverse set of people, thinking and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces a diverse set of people, thinking and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
- Previously a Delta Air Lines Pilot
- Computer Programs: Microsoft Office, Smartsheet, DBMS, OSS
- Excellent verbal and written skills.
- Work in a fast-paced environment while maintaining an attention to detail
- Analytical Skills - Ability to use thinking and reasoning to solve a problem.
- Problem Solving - Ability to make critical decisions while following company procedures.
- Attention to Detail – Ability to produce work that is compliant and error-free while meeting established deadlines.
- Diversity - Ability to work in a friendly, respectful and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc.
- Honesty/Integrity/Ethical Standards – Ability to maintain high moral standards and be honest and ethical while performing job duties.
- Innovative and strategic thinker.
