Co-op, Crew Resources - Pilot Pay Experience (Spring 2026)

Co-op, Crew Resources - Pilot Pay Experience (Spring 2026) United States, Georgia, Atlanta Crew Resources 07-Nov-2025 Ref #: 30451 LinkedIn Tag: #LI-MP2 How you'll help us Keep Climbing (overview & key responsibilities) The Delta Pilot Pay team is seeking a highly motivated Co-op that has business curiosity and creative thinking to improve the Pilot Pay Experience. The Co-op will work closely with the teams responsible for ensuring pilots and pay-adjacent stakeholders receive efficient, accurate and user-friendly support in alignment with the Flight Operations pay strategy. In this role you will have the opportunity to provide support with the following: Identify, visualize, analyze, and optimize business processes Support the development of Knowledge Management content, such as Standard Operating Procedures (SOPs), Glossary of Terminology and team pages Apply industrial engineering and 6 sigma principles to business processes Provides customer service to pilots by responding to inquiries sent to Crew Resources and distributing pay updates to pilots as applicable Ability to identify and create new or improved processes to support the changes in the operation This role will assist in identifying manual processes, providing innovative and new ways of completing tasks to provide efficiencies in all areas of pilot pay Assist in the delivery of new tools, content and communications Utilize business process documentation and knowledge to support new hire, recurrent, and new delivery technology training Commit to a 3-semester structured rotation with the same team, fostering continuity and deep collaboration throughput the co-op experience What you need to succeed (minimum qualifications) Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce. This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters. Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule: Summer 2026 - 1st rotation Spring 2027 - 2nd rotation Fall 2027 - 3rd rotation Currently pursuing a Bachelor’s degree Must have a strong knowledge of Microsoft Office products Must be self-sufficient and complete assignments with minimal supervision Must be detail-oriented and perform well under pressure Must be eager to accept responsibility and create value-added projects Must demonstrate flexibility in a fast-paced environment Must demonstrate a professional demeanor when interacting with all levels Must be able to commit to three alternating work semesters Must exhibit strong written and verbal communication skills Must be able to work with and safeguard confidential and sensitive information Consistently prioritizes safety and security of self, others, and personal data Embraces diverse people, thinking, and styles Possesses a high school diploma, GED, or high school equivalency Is at least 18 years of age and has authorization to work in the United States.