What are the responsibilities and job description for the Senior Specialist, Learning and Development position at Deloitte?
Senior Specialist, Learning and DevelopmentReference Code 4176
Country:
US Locations: USA - Birmingham; USA - Buffalo; USA - Cincinnati; USA - Cleveland; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - Rochester; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa; USA - Wichita
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
Engaging, developing, and retaining talent is a game changer in today's competitive talent landscape - and is a top priority for Deloitte Global. This role will partner across the Leadership and Career Development portfolio, the DTTL People team and broader Deloitte network to support delivery of talent development programs that create measurable and lasting results. You'll be charged with supporting the delivery of the curriculum for our career acceleration programs including, but not limited to: career milestone programs, leadership development experience programs, skill development programs, onboarding, and more. You will also support the team in measuring program effectiveness, implementing process improvements and operational efficiencies, refreshing existing programs, and innovating to deliver new programs that meet the dynamic needs of Deloitte Global
Responsibilities will include:
Talent development program delivery
Support the delivery and evaluation of talent development programs, including but not limited to: career milestone programs, leadership development experience programs, skill development programs, onboarding experiences, etc.
Support the project management of programs end-to-end, including project plan creation, execution, and tracking of desired outcomes and results. Execute and manage specific tasks aligned to the program delivery project plan.
Implement talent development interventions, tools, and assessments as required to achieve desired program outcomes.
Support program logistics and coordination in a hybrid format for virtual and live delivery.
Leverage technology to support programming for front-end user experience and back-end operational efficiencies, including registration websites and eligibility technologies.
Partner with the learning operations team to implement and execute logistical plans to support program delivery, including program nominations and eligibility processes, program reporting, and survey feedback analysis.
Relationship management & communications
Develop relationships and partner closely with the Leadership & Career Development Portfolio team, members of the Deloitte Global People team, L&D teams across the broader Deloitte network and additional cross-functional stakeholders.
Contribute to a communication strategy to support the overall delivery plan for each program.
Execute on program communications for all programs including drafting PowerPoint briefings, stakeholder emails, program website content, and more.
Serve as a point of contact for program-related queries from internal stakeholders/partners and vendor partnerships.
Facilitation & Project Meeting Support
Facilitate virtual and live, in-person learning sessions as part of the yearly development curriculum and onboarding program.
Support virtual and in-person training delivery and facilitation needs related to programs.
Support team leader in delivery of “train the trainer” sessions to upskill and empower other leaders to facilitate and/or play key roles in programs such as: program faculty advisors, coaches, sponsors, etc.
Facilitate project team meetings with the learning operations team, ensuring project tasks are on track to support program delivery.
The team
The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on a
Qualifications
Education: Bachelor's Degree in Human Resource Management, Industrial/Organizational Psychology, Instructional Design or related field preferred
Years of Experience: 5 years of program delivery support, facilitation, design and development in talent development, learning or related field
Required Qualifications:
Demonstrated experience in learning and development program delivery best practices and industry trends
Demonstrated experience facilitating virtual and live, in-person sessions.
Proven ability to execute delivery plans for large-scale programs with high visibility
Strong relationship management skills; able to think strategically and execute flawlessly
Excellent organizational and project management skills
Strong strategic-thinking skills with an ability to identify, recommend, and collaborate with team members on process improvements and best practices
Excellent verbal and written communication skills; strong business writing skills required
High degree of confidentiality, exercising care in addressing issues
Ability to thrive in a high-performance environment; juggle competing demands, fast-paced, self-directed, agile, and comfortable working autonomously
Exhibits cross-cultural sensitivity
Affinity towards working in a continually evolving and often ambiguous environment requiring ingenuity, innovation, flexibility, and an entrepreneurial attitude
Highly self-motivated and able to drive results while working in a virtual team environment
Ability to work autonomously, with critical understanding of when to escalate matters for leadership approval
Advanced skills in Microsoft Office applications (PowerPoint, Excel, Word, Teams, Outlook and Project)
Preferred:
Advanced ability working with stakeholders and leaders in a virtual and in-person environment
Change management and process improvement experience is a plus
Working with global, virtual and offshore teams is a plus as is experience working directly with internal/external clients
Working knowledge of learning management systems and other learning technologies is a plus
Prior consulting or professional services experience desired
Proficiency with SharePoint and website design and maintenance
Advanced experience creating compelling data visualizations
Our culture
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Professional development
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
Recruiting for this role ends on .
Country:
US Locations: USA - Birmingham; USA - Buffalo; USA - Cincinnati; USA - Cleveland; USA - Columbus; USA - Davenport; USA - Dayton; USA - Des Moines; USA - Grand Rapids; USA - Hermitage; USA - Indianapolis; USA - Jacksonville; USA - Kansas City; USA - Louisville; USA - Memphis; USA - Nashville; USA - New Orleans; USA - Omaha; USA - Pittsburgh; USA - Rochester; USA - San Antonio; USA - St. Louis; USA - Tampa; USA - Tulsa; USA - Wichita
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
Engaging, developing, and retaining talent is a game changer in today's competitive talent landscape - and is a top priority for Deloitte Global. This role will partner across the Leadership and Career Development portfolio, the DTTL People team and broader Deloitte network to support delivery of talent development programs that create measurable and lasting results. You'll be charged with supporting the delivery of the curriculum for our career acceleration programs including, but not limited to: career milestone programs, leadership development experience programs, skill development programs, onboarding, and more. You will also support the team in measuring program effectiveness, implementing process improvements and operational efficiencies, refreshing existing programs, and innovating to deliver new programs that meet the dynamic needs of Deloitte Global
Responsibilities will include:
Talent development program delivery
Support the delivery and evaluation of talent development programs, including but not limited to: career milestone programs, leadership development experience programs, skill development programs, onboarding experiences, etc.
Support the project management of programs end-to-end, including project plan creation, execution, and tracking of desired outcomes and results. Execute and manage specific tasks aligned to the program delivery project plan.
Implement talent development interventions, tools, and assessments as required to achieve desired program outcomes.
Support program logistics and coordination in a hybrid format for virtual and live delivery.
Leverage technology to support programming for front-end user experience and back-end operational efficiencies, including registration websites and eligibility technologies.
Partner with the learning operations team to implement and execute logistical plans to support program delivery, including program nominations and eligibility processes, program reporting, and survey feedback analysis.
Relationship management & communications
Develop relationships and partner closely with the Leadership & Career Development Portfolio team, members of the Deloitte Global People team, L&D teams across the broader Deloitte network and additional cross-functional stakeholders.
Contribute to a communication strategy to support the overall delivery plan for each program.
Execute on program communications for all programs including drafting PowerPoint briefings, stakeholder emails, program website content, and more.
Serve as a point of contact for program-related queries from internal stakeholders/partners and vendor partnerships.
Facilitation & Project Meeting Support
Facilitate virtual and live, in-person learning sessions as part of the yearly development curriculum and onboarding program.
Support virtual and in-person training delivery and facilitation needs related to programs.
Support team leader in delivery of “train the trainer” sessions to upskill and empower other leaders to facilitate and/or play key roles in programs such as: program faculty advisors, coaches, sponsors, etc.
Facilitate project team meetings with the learning operations team, ensuring project tasks are on track to support program delivery.
The team
The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on a
Qualifications
Education: Bachelor's Degree in Human Resource Management, Industrial/Organizational Psychology, Instructional Design or related field preferred
Years of Experience: 5 years of program delivery support, facilitation, design and development in talent development, learning or related field
Required Qualifications:
Demonstrated experience in learning and development program delivery best practices and industry trends
Demonstrated experience facilitating virtual and live, in-person sessions.
Proven ability to execute delivery plans for large-scale programs with high visibility
Strong relationship management skills; able to think strategically and execute flawlessly
Excellent organizational and project management skills
Strong strategic-thinking skills with an ability to identify, recommend, and collaborate with team members on process improvements and best practices
Excellent verbal and written communication skills; strong business writing skills required
High degree of confidentiality, exercising care in addressing issues
Ability to thrive in a high-performance environment; juggle competing demands, fast-paced, self-directed, agile, and comfortable working autonomously
Exhibits cross-cultural sensitivity
Affinity towards working in a continually evolving and often ambiguous environment requiring ingenuity, innovation, flexibility, and an entrepreneurial attitude
Highly self-motivated and able to drive results while working in a virtual team environment
Ability to work autonomously, with critical understanding of when to escalate matters for leadership approval
Advanced skills in Microsoft Office applications (PowerPoint, Excel, Word, Teams, Outlook and Project)
Preferred:
Advanced ability working with stakeholders and leaders in a virtual and in-person environment
Change management and process improvement experience is a plus
Working with global, virtual and offshore teams is a plus as is experience working directly with internal/external clients
Working knowledge of learning management systems and other learning technologies is a plus
Prior consulting or professional services experience desired
Proficiency with SharePoint and website design and maintenance
Advanced experience creating compelling data visualizations
Our culture
At Deloitte Global people are valued and respected for who they are - with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
Professional development
From entry-level employees to senior leaders, we believe in investing in you, helping you identify and hone your unique strengths at every step of your career. We offer opportunities to build new skills, take on leadership opportunities, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Benefits
At Deloitte, we value our people and offer employees a broad range of benefits. Our Total Rewards program reflects our continued commitment to lead from the front in everything we do-that's why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being.
Recruiting for this role ends on .