What are the responsibilities and job description for the US E - GPS Consulting Services - Business Operations Manager *Poly* - HC/OWC - Project - MS 665738 (DK) position at Deloitte US?
Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today’s world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture to enable performance? Join our team to make work better for humans and humans better at work.
Work You'll Do
As a Project - Associate Manager on our Human Capital team, you will be responsible for:
- Maintaining clear, timely communication with customers and stakeholders, including status updates, risk/issue flagging, and follow-through
- Overseeing mission readiness activities, monitoring status, and ensuring compliance with applicable requirements
- Tracking and reporting compliance with required reporting timelines, formats, and governance expectations
- Managing communications and correspondence, responding to inquiries professionally and escalating as appropriate
- Developing, packaging, and disseminating workforce messages aligned with leadership guidance and organizational priorities
- Partnering with internal entities to meet deadlines and delivering accurate, high-quality responses and products
- Maintaining, following, and helping improve standard operating procedures (SOPs) to ensure efficient, repeatable workflows
- Supporting adjudication/clear resolution of action items by gathering inputs, aligning stakeholders, and documenting outcomes
- Coordinating, tracking, and driving closure of action items across multiple organizational components and leadership levels
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The Team
Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Organization, Workforce, & Change offering shapes market-leading organizational strategies, delivers impactful change, and generates client value through the workforce, while leveraging data-driven insights and exceptional delivery execution.
Qualifications
Required:
- 5 years of experience with operations management
- 2 years of experience with overseeing mission readiness activities and ensuring ongoing compliance
- Active TS/SCI with Polygraph security clearance required
- Bachelor’s degree
- Ability to be on site 100% of the time in Chantilly, VA
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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