Analyst, Data Science

Analyst, Data Science

Data Science is all about breaking new ground to enable businesses to answer their most urgent questions. Pioneering massively parallel data-intensive analytic processing, our mission is to develop new ways to generate meaning and value from large-scale data sets and shape brand-new methodologies, tools, statistical methods and models. We collaborate with leading academics, industry experts and highly skilled engineers to equip our customers to generate sophisticated new insights from the biggest of big data.

Join us to do the best work of your career and make a profound social impact as an Analyst, Data Science on our Customer Experience & Quality (Data Science) team in Hopkinton, MA (with Round Rock, TX also considered).

What you’ll achieve

As an Analyst, Data Science, you will help rebuild and modernize internal customer experience dashboards and tools, starting with JavaScript/React and Power BI and then evolving into advanced analytics and AI/LLM-driven features. You’ll be part of a small, highly collaborative team that blends operations, data science and engineering to deliver tools that surface meaningful insights for the business.

You will work with developers, project managers and cross-functional partners to rebuild existing Power BI dashboards from scratch, integrate them with React front-ends, and then progressively integrate AI and data science capabilities into these solutions.

You will:

Rebuild and enhance dashboards and tools using JavaScript, React and Power BI, transforming legacy assets into modern, maintainable, data-driven experiences.

Partner with developers and PMs to scope, design and deliver features, while driving your own work independently once your tasks are defined.

Help prepare and extend these tools for AI and advanced analytics, contributing to the integration of AI, LLMs and data-science methods into dashboards over time.

Collaborate with business stakeholders to understand key questions and support the translation of data into clear, actionable insights that influence decisions.

Operate in a “learn-as-you-go,” fluid environment—openly sharing knowledge, raising questions, taking initiative, and adapting as priorities and technology evolve.

Take the first step towards your dream career

Essential Requirements

Practical experience (coursework, projects, internship or work) with JavaScript, and familiarity with React for building or extending data-driven front-end experiences.

Experience working with Power BI and strong Excel skills, plus comfort with other Microsoft tools (e.g., PowerPoint, Word, Teams).

Solid analytical and statistical thinking, supported by education in Computer Science, Data Science, Statistics, Engineering, Mathematics or a related field.

Demonstrated ability to work collaboratively in small teams while also managing your own workload independently.

Coachable, proactive and assertive—you welcome feedback, ask questions, share your knowledge, and take initiative rather than waiting for direction.

Desirable Requirements

Exposure to AI, agentic AI patterns and LLMs, and interest in applying them to analytics and customer experience use cases.

Experience with JIRA and/or Jira Service Management (JSM) for work tracking and project coordination, and prior work building or enhancing React BI dashboards.

Compensation

Dell is committed to fair and equitable compensation practices. The salary range for this position is ($81,600 –$112,200).

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.