Director of Business Services

The Director of Business Services is responsible for the organization, coordination and management of all campus fiscal operations. The Director is additionally responsible for the management of complex budgeting in support of the College’s mission of fostering the success of Delaware Tech Students through access to financial resources.

As a member of the campus leadership management team, the Business Services Director reports to the Vice President and Campus Director and, through the College’s matrix governance structure, the Vice President for Finance. Positions reporting to the Director may include an Assistant Director of Business Services, Campus Financial Aid Officers, Senior Fiscal Administrative Officers and Administrative Assistants. This position is responsible for directing the activities of the Business Services division, which may include one or more of the following operations: business office (accounts receivable and accounts payable); financial aid; as well as fiscal oversight of the Educational Foundation accounts, Child Development Centers, Delaware Manufacturing Association Partnership, Workforce Development and Community Education, and Cafeterias. Typical contacts include employees, vendors, officials of other State and federal agencies, financial institutions, auditors, the general public, and current and prospective students.

1. Oversees the management and coordination of all fiscal reporting activities for the campus including: monthly revenue/expense reports; reports to funding agencies; development and monitoring of organizational and contract/grant budgets.

2. Collaborates with other Directors of Business Services and the Vice President for Finance to promote Collegewide consistency in policies and practices.

3. Provides accurate and timely accounting of the campus operating budget allocations and ensures compliance with standard accounting practices, and College and State policies and procedures.

4. Provides fiscal oversight; reviews and approves/disapproves all fiscal transactions at the campus level.

5. Strategizes, plans, coordinates and prepares annual complex budgets for approval in collaboration with campus administration and the Vice President for Finance, including the campus operational budget, general fund operating budget and the capital bond bill budget requests.

6. Prepares the Business Services portion of the Annual College Plan, Achievement Report and oversees divisional assessments for the campus.

7. Participates in the development, revision/update and communication of applicable internal policies and procedures under the direction of the Vice President for Finance. Keeps abreast of evolving rules, laws and regulations at the local, State and federal level that relate to the daily operation of the campus.

8. Provides administrative oversight for financial reporting in audits, GAAP and internal controls.

9. May supervise one or more of the following college operations: business office, cafeteria, financial aid office, and/or copy center.

10. Assists students in obtaining their educational goals with honest, accurate, efficient, and courteous service.

11. Performs other related duties as required.

TECHNICAL COMPETENCIES:
(Knowledge, skills, and abilities essential to the performance of principal accountabilities achieved through a combination of education, training and experience)

• Knowledge of governmental accounting procedures and First State Financials (FSF).
• Knowledge of federal grant and program accounting regulations and reporting requirements.
• Knowledge of College Fiscal Guidelines.
• Knowledge of budget tracking, spending, coding, recording, and fiscal compliance.
• Strong interpersonal, verbal communication and presentation skills.
• Effective problem solving and decision making skills.
• Skill in setting clear goals, objectives, and measurements.
• Skill in developing and presenting realistic budgets.
• Ability to effectively communicate and relate to a diverse population in a multicultural environment.
• Ability to develop and maintain collaborative relationships at all levels of the College.

BEHAVIORAL COMPETENCIES:
(Observable and measurable behaviors that demonstrate how the knowledge, skills and abilities are applied)

• Communicates clearly and effectively, both verbally and in writing.
• Demonstrates high standards of honesty, integrity, trust, and commitment to College values.
• Interacts with others in a fair, respectful and dignified manner.
• Builds, maintains, and strengthens mutually beneficial relationships both inside and outside the College.
• Works collaboratively with others to achieve common goals, exhibiting a strong sense of team spirit.
• Commits to discovering and meeting the needs and expectations of internal and external stakeholders.
• Demonstrates strategic thinking, analytical thinking and creative problem solving.
• Exercises judgment in decision-making, considering options, consequences, and course of action.
• Accepts personal responsibility for quality and timeliness of work.
• Accepts, adapts, and works positively to effect institutional change.

LEADERSHIP COMPETENCIES:
(Influencing others to accomplish goals and directing the organization in a way that makes it more cohesive and coherent)

• Demonstrates and communicates understanding of and commitment to the mission, vision, and goals of the College.
• Fosters a climate that values diverse perspectives and free exchange of ideas.
• Maintains a focus on desired outcomes, achievement strategies and actions, and consequent results.
• Identifies trends and seizes opportunities to improve the College when changes are not expected or required.
• Supports cultural awareness and diversity by promoting a climate of fair and equal opportunity for all.
• Promotes long-term learning and development of others through coaching and mentoring.
• Leads, manages, and enables the process of change and transition within the College.
• Inspires others to achieve desired outcomes.
• Understands the formal and informal structures within the College and the impact/implications of decisions/actions throughout the institution.
• Demonstrates a commitment to improving the College’s effectiveness and acts as a catalyst for change.
• Manages and resolves conflict in a positive and constructive manner.

Bachelor’s degree in a relevant field and six (6) years of relevant experience. Master’s degree is preferred.
Relevant experience must include strategic leadership and operational management (experience with/in higher educational institutions or in a relevant industry is desirable but not required).