Program Director of Transitional Housing Services

Company Overview
Human Services, Inc. is recovery driven non-profit community mental health center committed to providing comprehensive services to individuals facing various challenges. Our professional team includes psychiatrists, licensed and non-licensed therapists, counselors, and case workers, offering some bilingual (Spanish) support to serve diverse populations with compassion and expertise.

HSI is partnering with the Veterans Administration Transitional Housing Grant Program to provide transitional housing services to veterans with the goal to empower residents to become independent through coaching, ongoing and intentional service linkage, increasing financial education, and accountability.

Job Overview:

HSI is seeking an energetic and experienced Program Director of Transitional Housing Services to lead our efforts in developing, managing, and enhancing transitional housing programs funded by the Veterans Administration Transitional Housing Grant Program . This leadership role involves overseeing program operations, supervising staff, ensuring compliance with regulations, and fostering strong relationships with community partners. The ideal candidate will be passionate about social services, possess excellent management skills, and have a proven track record in program development within underserved communities.

Responsibilities:

1. Management and Supervisory Duties:

a. Provide oversight and individual supervision to Residential Program Supervisors under the Director’s purview as required by programmatic need, company policy and/or applicable regulation.

b. Participate in various meetings scheduled with county government representatives and other funders.

c. Evaluating employee job performance at the conclusion of the employee’s Introductory Period and annually thereafter using the organization’s Mission Fidelity Appraisal tool.

d. Attend and participate in weekly Executive Management Team meetings.

e. With consultation from the Director of Human Resources, manage employee relations situations within applicable departments.

2. Program Oversight, Monitoring and Management:

a. Review and monitor quality of programmatic paperwork including but not limited to:

b. Service plans

c. Releases of Information

d. Psycho-social assessments

e. Daily and monthly progress notes

f. Other applicable documentation as required by applicable regulation and/or agency policy.

g. Provide staff with additional support and coaching to improve any area where programmatic paperwork does not meet agency or professional standards.

h. Screen, interview and select new residents for all residential programs.

i. Conduct monthly site visits to each residential program under the Director’s purview identifying areas of Mission fidelity, safety hazards, maintenance needs, capital improvement needs, regulatory compliance.

j. Document visits to each residential site using tracking tool and review findings with Support Services Administrative Assistant and President and CEO.

k. Lead, facilitate and participate in the preparation of all monitoring visits and annual audits.

3. Quality Improvement:

a. Provide oversight of the Incident Management Committee. Review incidents at the monthly Incident Management meetings, discuss and track trends, develop appropriate corrective action when necessary.

b. Review participant charts on a quarterly basis for all programs under the Director’s purview. Identify areas of non-compliance and assure collaboration with department supervisors to develop plans of correction.

c. Manage complaints from Chester County Department of Mental Health and Intellectual Disability Services and Community Care Behavioral Health.

d. Conduct Peer Review for significant incidents.

4. Miscellaneous:

a. Teach and facilitate applicable annual training courses for all staff.

b. Attend various meetings outside of the organization including but not limited to the County Core Provider Meeting, and the ROSC Learning Collaborative.

Minimum Requirements:

• Bachelor's degree in social work, human services, psychology or related field; Master's degree preferred
• Minimum of 7 years in the human services field with 5 years in residential services. Previous experience working with veterans or individuals with behavioral health diagnoses preferred.
• Minimum of 3 years of previous supervisory experience in a residential setting.
• Previous experience managing multiple residential programs preferred.
• Valid driver's license
• Clean driving record

Human Services, Inc. is an Equal Opportunity Employer. HSI is committed to creating an inclusive company culture and does not discriminate based on race, religion, national origin, sex, gender identity, age, sexual orientation, veteran or disability status or any other protected class.

Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $60,000