Housing Manager I

As part of the DSHA team, you will have immediate access to health, vision, and dental insurance, vacation and sick leave, paid holidays, tuition assistance, fitness reimbursement, retirement plan, and more while working to further DSHA’s mission of providing safe, affordable housing.

This non-State position is responsible for managing the administrative and coordinating the operational functions of an affordable/ subsidized housing community in response to community needs and in accordance with federal/state guidelines. Incumbents are responsible for property and facility management, service coordination, staff supervision, and community relations. Work involves determining current needs of the site within the community and encouraging public or private agencies to provide needed programs or services to the site. Incumbents are responsible for allocating space to user agencies, performing routine maintenance inspections, implementing preventive maintenance and resolving client’s complaints regarding services provided at the site. In addition, incumbents are responsible for supervising building/grounds maintenance staff.

PRINCIPLE ACCOUNTABILITIES

Essential functions are fundamental, core and are not intended to be an exhaustive list of all job duties. Since specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Performs initial move-in certification and processing of leasing documents.

• Performs annual and interim certification of residents to determine changes in income, expenses and family composition.

• Schedules and performs annual and special apartment inspections.

• Monitors resident compliance with MTW, DSHA and HUD rules, regulations and requirements, and takes appropriate actions when necessary.

• Monitors payment of rent and other related charges and takes appropriate collection actions as necessary.

• Determines services needed by the community and encourages agencies to deliver same to the site.

• Manages existing programs to maximize use by clients and meet service needs.

• Resolves client complaints regarding services.

• Allocates space at the site for agency use

• Performs routine maintenance inspections, implements preventive maintenance and provides for safety of facility and clients.

• Conducts meetings to ensure that provider agencies and site staff are informed of programmatic and administrative policy/procedural changes and to discuss inter-agency operational problems and possible solutions.

• Plans, assigns, reviews, and evaluates the work of site staff providing such services as building and grounds maintenance.

• Prepares, maintains and/or oversees maintenance of required records and reports.

• Meets with community groups, public/private service agencies, individuals and other concerned parties to explain services and un-met needs.

• Works with clients to resolve service problems and/or explain program requirements.

• Performs related work as required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the functions and resources of public and private agencies available to assist in meeting current social, economic and health problems of persons in the community;
• Knowledge of property and building management and space allocation;
• Knowledge of record keeping practices;
• Knowledge of preventive maintenance systems/procedures;
• Knowledge of supervisory principles and practices;
• Ability to communicate effectively orally and in writing with a variety of persons;
• Ability to perform math calculation for the processing of certifications, budgets and reconciliation of reports;

• Ability to establish and maintain effective working relationships with employees from private and public service agencies, representatives of community groups and the public

MINIMUM QUALIFICATIONS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Associate's degree or higher in business or social service-related area, or 2 years of direct qualifying experience. College degree in a business or social service-related area may replace some experience.

1. Basic knowledge of property management including the policies and procedures of support services such as purchasing and contracting, inventory control, building maintenance services, clerical services, telephone services, etc.

2. Basic knowledge of principles and practices of supervision.

3. Ability to communicate effectively both orally and in writing.

THIS POSITION REQUIRES THE SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND SCREENING; ABILITY TO RESPOND TO PROBLEMS AND/OR EMERGENCIES AFTER NORMAL WORKING HOURS AND ON WEEKENDS AND HOLIDAYS; and A CURRENT AND VALID DRIVER’S LICENSE.

BENEFITS

These include up to 15 vacation days and 15 sick day leave accrual, up to 13 paid holidays a year, liberal retirement benefits, immediate access to paid health, short- and long-term disability, and life insurance plans and voluntary dental, vision, and various supplemental benefit options.

APPLICATION PROCEDURES

Applications must be completed by the closing date on our website www.destatehousing.com (Click on About Us, Employment, Click Here to View All Current Openings, Select job, Scroll Down & Click Apply Now.) Contact: email: DSHA_HR@delaware.gov

     DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.

As an equal opportunity employer, DSHA provides an employment environment that supports and encourages the application of all persons without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.

Salary : $46,644