What are the responsibilities and job description for the Dental Office Front Desk position at DELAWARE RIVER DENTISTRY PLLC?
Job description:
We are looking for a highly motivated and experienced front desk associate to join our team. Located in beautiful New Hope, we serve a diverse and friendly community, and need your help in offering quality patient care and excellent customer service. The ideal candidate will have a strong understanding of the dental industry and be able to handle all aspects of a small, community practice, including daily operations, billing, and fostering a positive and productive work environment.
Key Responsibilities:
- Operational Management:
- Oversee daily operations of the dental practice, including scheduling, patient flow, and facility maintenance.
- Ensure compliance with health and safety regulations and practice policies.
- Assist with inventory, equipment, and supplies, ensuring adequate stock levels and timely procurement.
- Employee Engagement:
- Lead, mentor, and support the practice staff, including providers, dental hygienists, dental assistants, and administrative personnel.
- Foster a positive work environment
- Patient Experience:
- Ensure exceptional patient service and satisfaction by addressing patient inquiries, concerns, and feedback.
- Oversee patient scheduling, appointment reminders, and follow-up communications.
- Present and explain treatment plans to patients, including insurance coverage and patient responsibility.
Qualifications
- Dental industry experience preferred
- Strong leadership and interpersonal skills
- Excellent organizational and time management skills
- Ability to work as part of a team
- Willing to train the right candidate!
Salary : $22