What are the responsibilities and job description for the Security Officer (FT/PT) position at Delaware Park Casino & Racing?
This position qualifies for a $500 signing bonus. $250 will be issued after the first 30 days and 80 hours worked. The remaining $250 will be given after the first 90 days and 240 hours worked.
JOB RESPONSIBILITIES:
- Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Maintain a constant vigilance to ensure the safety of patrons employees and company property.
- Responsible for maintaining a professional demeanor.
- Enforce and adhere to Delaware Park Policy and Procedure.
- Responsible for enforcing security procedures at all assigned posts.
- Assists in the transfer of monies from one area to another.
- Patrol grounds in security vehicle as assigned.
- Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.
- Knowledgeable and actively promotes company marketing and promotional events and is proficient in answering guest questions.
- Communicate (both written and verbal) with and promote positive team member and guest relations.
- Maintain professionalism at all times when working with other team members and/or guests.
- Performs all other duties as assigned.
JOB REQUIREMENTS:
- Previous Security experience is preferred.
- Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.
- Valid driver's license required.
- Must be able to lift fifty (50) lbs. without difficulty.
- Ability to work independently with minimal supervision.
- Act with discretion and maintain confidentiality in handling sensitive information.
- Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
- Must be able to sit, walk and/or stand for an eight (8)-hour shift without difficulty.
- Must be able to lift, push, pull, carry up to 50 lbs. and kneel, squat, and/or grasp as needed.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
- Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.
- The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
- Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.