What are the responsibilities and job description for the Houseman (Banquet Event Set-Up) position at Delaware Park Casino & Racing?
JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
- Arrange and break down tables, chairs, linens, staging, bars, and other event equipment.
- Set up banquet rooms and event spaces according to event orders, floor plans, and direction from Banquet Management.
- Assist with room turnovers between events, including clearing, cleaning, and resetting rooms promptly.
- Move furniture, equipment and supplies as needed to prepare for meetings, banquets, conferences, weddings and other special events.
- Ensure banquet rooms and event spaces are clean, organized and properly maintained before, during and after events.
- Assist with the setup and breakdown of buffet stations, beverage stations and other food and beverage service areas.
- Maintain appropriate storage and organization of banquet equipment, furniture, and supplies.
- Inspect tables, chairs, and equipment for cleanliness and damage and report any maintenance or safety concerns to management.
- Assist Banquet Servers and other team members as needed to ensure the smooth execution of events.
- Respond promptly to last-minute setup changes and guest or operational needs.
- Follow all Delaware Park policies and procedures, including safety, sanitation, and proper lifting procedures.
- Maintain a professional, positive, and team-oriented attitude while working with guests, vendors, and fellow team members.
- Maintain professionalism when working with other team members and/or guests.
- Perform other related duties as assigned or requested by the Banquet Manager.
JOB REQUIREMENTS:
- Must be able to complete the background check and licensing process, required by the Delaware Lottery.
- Previous experience in banquets, hospitality, events, housekeeping, food and beverage, or a related field is preferred, but not required.
- Ability to follow written and verbal instructions, including banquet event orders and room setup diagrams.
- Must be able to walk and stand for at least a full eight (8)-hour shift.
- Must be able to lift up to 75 lbs. in weight and ability to bend, reach, pull, push, kneel, squat, and grasp as needed.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
- Zone assignments cover large areas with long walking distances. Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation in climate control.
- Ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.