What are the responsibilities and job description for the Beverage Manager position at Delaware Park Casino & Racing?
JOB RESPONSIBILITIES:
JOB REQUIREMENTS:
- Recommends documents and issues discipline.
- Conducts interviews with qualified candidates.
- Ensures accurate record keeping, prepares, reviews, and analyzes reports.
- Responsible for direct supervision, evaluation, and training of staff.
- Responsible for scheduling and assignment of personnel as needed.
- Implements and conducts orientation, training, and evaluation programs for all personnel.
- Ensures the highest level of customer service in accordance with quality standards.
- Orders for outlets as needed, complying with set pars to ensure acceptable Food and Beverage costs.
- Implements merchandising techniques; keeps departmental labor costs on an acceptable level.
- Adheres to established Food and Beverage policies, labor regulations, and liquor laws.
- Relays all guest compliments and complaints as designated.
- Responsible for maintaining confidential employee records and making recommendations for promotions.
- Responsible for establishing and maintaining positive, fair, and consistent practices of all personnel.
- Maintains confidentiality regarding employee concerns and sensitive departmental information.
- Promotes outstanding internal and external guest relations.
- Performs all other duties as assigned.
- Promotes honesty and trust amongst the team.
JOB REQUIREMENTS:
- Three (3) to Five (5) years of restaurant management experience.
- Must have excellent written and verbal communication skills.
- Experience with P.O.S and PC Systems.
- Must possess a thorough working knowledge of front and back of the house policies and procedures.
- Must be able to stand or walk for extended periods of time.
- Must be able to work flexible schedules due to the needs of the business, including evenings, weekends, and holidays.