What are the responsibilities and job description for the Front Desk Coordinator position at Delaware Orthopaedic Specialists?
Job Location: ChaddsFord, PA
Hours/Week: 40
I. GENERAL SUMMARY:
The Front Desk is responsible for making and scheduling patient appointments in an efficient and timely manner. This position assists patient’s in person, providing information, and communicating with various physician teams. Obtains and enters complete demographic and insurance information.
II. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
Greets and assists patients, visitors, physicians and other staff members in a polite, prompt, helpful manner.
Handles front desk registration (check-in and check-out).
Maintain confidentiality and follow all HIPAA and departmental guidelines.
Maintains waiting room and office supplies.
Provide any necessary instructions/directions.
Must remain flexible in work schedule (overtime, evenings, etc.).
Collect patient co pays, and balances
III. JOB REQUIREMENTS:
A. JOB KNOWLEDGE AND SKILLS:
Proficiency in Microsoft suite products such as Word, Outlook and Excel.
General knowledge and experience with office equipment such as copiers, multi-line phone systems, and fax machines.
Typing skills and working knowledge of word processing, electronic mail/calendar
Familiarity with medical terminology
Detail-oriented and able to work independently or as a team
Check and respond promptly to e-mails
B. EDUCATION:
High School education or GED preferred.
C. EXPERIENCE:
Experience in a Medical Office setting is a plus.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
About Delaware Orthopaedic Specialists
DOS believes that your health is the most important thing in your life. We are unique in the community, as we're the only completely sub-specialized and fellowship-trained Orthopaedic practice in Delaware. When choosing an Orthopaedic surgeon, looking for one who specializes in the problem that you are experiencing is important. It should be a key factor in your decision making. At Delaware Orthopaedic Specialists, we are focused on a higher level of sub-specialty Orthopaedic care. Our philosophy is simple - practice only in the field you specialize in. Unlike general orthopaedic surgeons who do a little bit of everything, our specialists do a lot of one particular thing. Only practicing in their specialized fields allows our physicians to perform a higher volume of surgery within their specialty. Many studies have proven that physicians with larger volumes in a particular specialty have better results. There is no reason to trust your healthcare to anyone other than a SPECIALIST.
