Front Desk Coordinator

Job Location: ChaddsFord, PA

Hours/Week: 40

I. GENERAL SUMMARY:

The Front Desk is responsible for making and scheduling patient appointments in an efficient and timely manner. This position assists patient’s in person, providing information, and communicating with various physician teams. Obtains and enters complete demographic and insurance information.

II. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:

Greets and assists patients, visitors, physicians and other staff members in a polite, prompt, helpful manner.

Handles front desk registration (check-in and check-out).

Maintain confidentiality and follow all HIPAA and departmental guidelines.

Maintains waiting room and office supplies.

Provide any necessary instructions/directions.

Must remain flexible in work schedule (overtime, evenings, etc.).

Collect patient co pays, and balances

III. JOB REQUIREMENTS:

A. JOB KNOWLEDGE AND SKILLS:

Proficiency in Microsoft suite products such as Word, Outlook and Excel.

General knowledge and experience with office equipment such as copiers, multi-line phone systems, and fax machines.

Typing skills and working knowledge of word processing, electronic mail/calendar

Familiarity with medical terminology

Detail-oriented and able to work independently or as a team

Check and respond promptly to e-mails

B. EDUCATION:

High School education or GED preferred.

C. EXPERIENCE:

Experience in a Medical Office setting is a plus.

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person

About Delaware Orthopaedic Specialists

At Delaware Orthopaedic Specialists, we're more than an orthopedic practice — we're a team dedicated to helping patients move better, feel better, and live better. Every employee, from our physicians and therapists to our administrative and support staff, plays an important role in delivering exceptional care and an outstanding patient experience. We offer competitive pay, comprehensive medical, dental, and vision benefits, paid time off, retirement savings opportunities, continuing education, wellness initiatives, and more. At Team DOS, we work hard and have fun together. Throughout the year, employees enjoy appreciation events, family outings, bowling nights, baseball games, Hershey Park trips, and more to foster a positive, supportive culture. If you're looking for a rewarding career where you can grow and make a difference, explore our current opportunities and discover why Team DOS is a great place to build your future!